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IT/MDF/Print Hardware

Aaron made this Freedom of Information request to Chelmsford City Council

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Dear Chelmsford City Council,

Dear Sir/ Madam,
We would be grateful if you could help in answering our request for information for the following questions; answering for A-F on questions 1-8.
a) Photocopiers/MFDs (Multi-Functional Devise)
b) Printers
c) Print room / reprographic
d) Desktops
e) Laptops
f) Displays

Q1. Please name all the IT resellers that you have contacts with and buy from.

Q2. What is the length of the contracts, more specifically their end date, with the named IT resellers in question 1.

Q3. What year and month is the next hardware refresh due?

Q4. Please name the number of devices deployed by Council?

Q5. In reply to question 4, which department/facility are those located?

Q6. Please name the brand and model of the devices mentioned and the spend for each product.

Q7. Details on how these were procured. i.e. By Framework
i. Procurement method
ii. If Framework, please state which one.

Q8. Do you normally purchase equipment as services or as a capital?

Q9. What is your annual print/copy volume and spend?

Q10. Who is the person(s) within your organization responsible for the MFD's, print hardware, and supplies contract(s)? Please provide their title and their contact details.

Q11. Who is responsible for purchasing end user devices such as laptops, desktops, displays and accessories? Please provide their title, and their contact details.

Yours faithfully,
Aaron Lewington

Information Request, Chelmsford City Council

Dear Aaron,  

 

I am sending this email in response to your Freedom of Information Act
(2000) request reference IR 8339. Please use this reference in any
subsequent contact relating to this request.

 

Response                                                              
                                                                                                                                             

Please see a response below each of your questions:

 

Q1. Please name all the IT resellers that you have contacts with and buy
from.

 

a) Photocopiers/MFDs (Multi-Functional Devise): Primarily CCS Crown
Commercial Portal, Capita and Altodigital

b) Printers: CCS Media

d) Desktops: CCS Media, XMA Ltd and Probrand Ltd

e) Laptops: CCS Media, XMA Ltd and Probrand Ltd

f) Displays: CCS Media, XMA Ltd, Probrand Ltd and Kingsfield Computers

 

Q2. What is the length of the contracts, more specifically their end date,
with the named IT resellers in question 1.

 

a) Photocopiers/MFDs (Multi-Functional Devise): Three year contract.

b) Printers: there is no contract in place for this

d) Desktops: there is no contract in place for this

e) Laptops: there is no contract in place for this

f) Displays: there is no contract in place for this

 

Q3. What year and month is the next hardware refresh due?

 

a) Photocopiers/MFDs (Multi-Functional Devise): 2022

b) Printers: Council Services purchase their own printers via the Digital
Services department therefore, this date will differ according to each
service area.

d) Desktops: Planned 2024 and reviewed annually

e) Laptops: Planned 2024 and reviewed annually

f) Displays: Planned 2024 and reviewed annually

 

Q4. Please name the number of devices deployed by Council?

 

a) Photocopiers/MFDs (Multi-Functional Devise): 32

b) Printers: 26

d) Desktops: 275

e) Laptops: 344

f) Displays: 1,250

 

Q5. In reply to question 4, which department/facility are those located?

 

a) Photocopiers/MFDs (Multi-Functional Devise): 1 per floor at two main
sites, 1 per offsite

b) Printers: Theatres, Parking Services, CCTV, Parks Services,
Crematorium, Reception, Dovedales sports centre, Enforcement Services,
Accountancy, Licensing, Waterhouse Lane Depot.

c) Print room / reprographic: Print Room

d) Desktops: All services

e) Laptops: All services

f) Displays: All services

 

Q6. Please name the brand and model of the devices mentioned and the spend
for each product.

 

a) Photocopiers/MFDs (Multi-Functional Devise): Kyocera

b) Printers: HP , Canon, Samsung

d) Desktops: HP

e) Laptops: HP, Microsoft

f) Displays: HP, Dell

 

Q7. Details on how these were procured. i.e. By Framework i. Procurement
method ii. If Framework, please state which one.

 

a) Photocopiers/MFDs (Multi-Functional Devise): RM3781 Framework

b) Printers: Online websites, Purchase orders

d) Desktops: RM3733 Framework

e) Laptops: RM3733 Framework

f) Displays: CCS Purchasing Portal

 

Q8. Do you normally purchase equipment as services or as a capital?

 

a) Photocopiers/MFDs (Multi-Functional Devise): Generally Capital.

b) Printers: Service

d) Desktops: Capital and service

e) Laptops: Capital and service

f) Displays: Capital and service

 

Q9. What is your annual print/copy volume and spend?

 

£31,000

 

Q10. Who is the person(s) within your organization responsible for the
MFD's, print hardware, and supplies contract(s)? Please provide their
title and their contact details.

 

Michael Sage

Digital Services Group Manager

[1][email address]

 

James Rawlinson

Dev Ops Manager

[2][email address]

 

Q11. Who is responsible for purchasing end user devices such as laptops,
desktops, displays and accessories? Please provide their title, and their
contact details.

 

Michael Sage

Digital Services Group Manager

[3][email address]

 

James Rawlinson

Dev Ops Manager

[4][email address]

 

Please note that we have not been able to answer some of your questions
relating to the Print Room and Reprographics as this is information is
held by a separate service area and we are still waiting on this
information. I can confirm that the remaining information will be provided
to you shortly. I apologise for any inconvenience this may cause.

 

Right to Internal Review

If you are dissatisfied with this response or with the way your request
has been handled under the Freedom of Information Act, you have the right
to ask for your request to be independently reviewed by the Director of
Corporate Services. You should set out your representations in writing
explaining why you are dissatisfied with this response or the way your
request has been handled and send to [5][email address]. The review
will be conducted in accordance with the Council’s internal review
procedure which is published on its website at
[6]http://www.chelmsford.gov.uk/node/33297. You will be notified of the
outcome of the review as soon as possible and in any event within 20
working days from receipt of your representations.

 

Appeal

If you should still remain dissatisfied following the outcome of the
review, you may apply to the Information Commissioner for a decision by
writing to:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow, Cheshire, SK9 5AF

Tel: 0303 1231113 or 01625 545745

 

Yours sincerely,

 

Heather Binns

Information Governance Officer

Chelmsford City Council

 

show quoted sections

Information Request, Chelmsford City Council

Dear Aaron,  

 

I am sending this email as the second response to your Freedom of
Information Act (2000) request reference IR 8339. Please use this
reference in any subsequent contact relating to this request.

 

Response             

Please see below the outstanding responses to your Freedom of Information
request, submitted 17 September 2020:

                                                 
                                                                                         

Q1. Please name all the IT resellers that you have contacts with and buy
from.

c) Print room / reprographic: Canon

            

Q2. What is the length of the contracts, more specifically their end date,
with the named IT resellers in question 1.

c) Print room / reprographic: 5 years in 2015 & and 3 years in 2017.

 

Q3. What year and month is the next hardware refresh due?

c) Print room / reprographic: the next hardware refresh is due in 2021.

 

Q4. Please name the number of devices deployed by Council?

c) Print room / reprographic: 1 Colour and 1 black and white device.

 

Q6. Please name the brand and model of the devices mentioned and the spend
for each product.

c) Print room / reprographic: Canon (Black and White £5.8k and Colour
£4.2k)

 

Q7. Details on how these were procured. i.e. By Framework i. Procurement
method ii. If Framework, please state which one.

c) Print room / reprographic: They were procured via a tender exercise.

 

Q8. Do you normally purchase equipment as services or as a capital?

c) Print room / reprographic: As service

 

Right to Internal Review

If you are dissatisfied with this response or with the way your request
has been handled under the Freedom of Information Act, you have the right
to ask for your request to be independently reviewed by the Director of
Corporate Services. You should set out your representations in writing
explaining why you are dissatisfied with this response or the way your
request has been handled and send to [1][email address]. The review
will be conducted in accordance with the Council’s internal review
procedure which is published on its website at
[2]http://www.chelmsford.gov.uk/node/33297. You will be notified of the
outcome of the review as soon as possible and in any event within 20
working days from receipt of your representations.

 

Appeal

If you should still remain dissatisfied following the outcome of the
review, you may apply to the Information Commissioner for a decision by
writing to:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow, Cheshire, SK9 5AF

Tel: 0303 1231113 or 01625 545745

 

Yours sincerely,

 

Heather Binns

Information Governance Officer

Chelmsford City Council

 

From: Information Request
Sent: 16 October 2020 09:53
To: [FOI #691855 email]
Subject: Response to FOI IR8339

 

Dear Aaron,  

 

I am sending this email in response to your Freedom of Information Act
(2000) request reference IR 8339. Please use this reference in any
subsequent contact relating to this request.

 

Response                                                              
                                                                                                                                             

Please see a response below each of your questions:

 

Q1. Please name all the IT resellers that you have contacts with and buy
from.

 

a) Photocopiers/MFDs (Multi-Functional Devise): Primarily CCS Crown
Commercial Portal, Capita and Altodigital

b) Printers: CCS Media

d) Desktops: CCS Media, XMA Ltd and Probrand Ltd

e) Laptops: CCS Media, XMA Ltd and Probrand Ltd

f) Displays: CCS Media, XMA Ltd, Probrand Ltd and Kingsfield Computers

 

Q2. What is the length of the contracts, more specifically their end date,
with the named IT resellers in question 1.

 

a) Photocopiers/MFDs (Multi-Functional Devise): Three year contract.

b) Printers: there is no contract in place for this

d) Desktops: there is no contract in place for this

e) Laptops: there is no contract in place for this

f) Displays: there is no contract in place for this

 

Q3. What year and month is the next hardware refresh due?

 

a) Photocopiers/MFDs (Multi-Functional Devise): 2022

b) Printers: Council Services purchase their own printers via the Digital
Services department therefore, this date will differ according to each
service area.

d) Desktops: Planned 2024 and reviewed annually

e) Laptops: Planned 2024 and reviewed annually

f) Displays: Planned 2024 and reviewed annually

 

Q4. Please name the number of devices deployed by Council?

 

a) Photocopiers/MFDs (Multi-Functional Devise): 32

b) Printers: 26

d) Desktops: 275

e) Laptops: 344

f) Displays: 1,250

 

Q5. In reply to question 4, which department/facility are those located?

 

a) Photocopiers/MFDs (Multi-Functional Devise): 1 per floor at two main
sites, 1 per offsite

b) Printers: Theatres, Parking Services, CCTV, Parks Services,
Crematorium, Reception, Dovedales sports centre, Enforcement Services,
Accountancy, Licensing, Waterhouse Lane Depot.

c) Print room / reprographic: Print Room

d) Desktops: All services

e) Laptops: All services

f) Displays: All services

 

Q6. Please name the brand and model of the devices mentioned and the spend
for each product.

 

a) Photocopiers/MFDs (Multi-Functional Devise): Kyocera

b) Printers: HP , Canon, Samsung

d) Desktops: HP

e) Laptops: HP, Microsoft

f) Displays: HP, Dell

 

Q7. Details on how these were procured. i.e. By Framework i. Procurement
method ii. If Framework, please state which one.

 

a) Photocopiers/MFDs (Multi-Functional Devise): RM3781 Framework

b) Printers: Online websites, Purchase orders

d) Desktops: RM3733 Framework

e) Laptops: RM3733 Framework

f) Displays: CCS Purchasing Portal

 

Q8. Do you normally purchase equipment as services or as a capital?

 

a) Photocopiers/MFDs (Multi-Functional Devise): Generally Capital.

b) Printers: Service

d) Desktops: Capital and service

e) Laptops: Capital and service

f) Displays: Capital and service

 

Q9. What is your annual print/copy volume and spend?

 

£31,000

 

Q10. Who is the person(s) within your organization responsible for the
MFD's, print hardware, and supplies contract(s)? Please provide their
title and their contact details.

 

Michael Sage

Digital Services Group Manager

[3][email address]

 

James Rawlinson

Dev Ops Manager

[4][email address]

 

Q11. Who is responsible for purchasing end user devices such as laptops,
desktops, displays and accessories? Please provide their title, and their
contact details.

 

Michael Sage

Digital Services Group Manager

[5][email address]

 

James Rawlinson

Dev Ops Manager

[6][email address]

 

Please note that we have not been able to answer some of your questions
relating to the Print Room and Reprographics as this is information is
held by a separate service area and we are still waiting on this
information. I can confirm that the remaining information will be provided
to you shortly. I apologise for any inconvenience this may cause.

 

Right to Internal Review

If you are dissatisfied with this response or with the way your request
has been handled under the Freedom of Information Act, you have the right
to ask for your request to be independently reviewed by the Director of
Corporate Services. You should set out your representations in writing
explaining why you are dissatisfied with this response or the way your
request has been handled and send to [7][email address]. The review
will be conducted in accordance with the Council’s internal review
procedure which is published on its website at
[8]http://www.chelmsford.gov.uk/node/33297. You will be notified of the
outcome of the review as soon as possible and in any event within 20
working days from receipt of your representations.

 

Appeal

If you should still remain dissatisfied following the outcome of the
review, you may apply to the Information Commissioner for a decision by
writing to:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow, Cheshire, SK9 5AF

Tel: 0303 1231113 or 01625 545745

 

Yours sincerely,

 

Heather Binns

Information Governance Officer

Chelmsford City Council

 

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Aaron please sign in and let everyone know.