IT & Telecoms Infrastructure

Marie Carter made this Freedom of Information request to Canterbury City Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Canterbury City Council,

Good morning,
My name Marie Carter from BT. I am writing to you to request some information about your Telecoms and IT infrastructure so as to better understand the current Local Government IT landscape. We would politely request information on your current provider for the following services, the contract end dates, and the approximate spend for each (where the provider is not BT).
1) Your Calls and Lines provider?
2) Your Audio / Video Conferencing provider, if any?
3) Your telephony and communications provider (e.g. Avaya, Cisco, Mitel) and current maintainer?
4) Your current Contact Centre and Inbound Calls provider?
5) Your current WAN provider?
6) Your current LAN provider and maintainer?
7) Your current Internet provider?
8) Your current corporate networking provider (E.G HP, Cisco)?
9) Your current security provider (E.G Mcafee, Checkpoint, Juniper)?
10) Your current datacenter provider?

Yours faithfully,

Marie Carter

foi, Canterbury City Council

Thank you for submitting a Freedom of Information request. 
Your  email has been forwarded to  the Freedom of Information Support
Team .  We will endeavour to respond within 20 working days and if we
think the request requires extra time then we will contact you and let you
know.   
 
If you have any queries then please contact 01227 862534 and ask for
Claire Hawken.

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FOI Support, Canterbury City Council

1 Attachment

Dear Ms Carter

Thank you for your Freedom of Information request.

Please see attached for the information you have requested.

If you are unhappy with the way your enquiry has been dealt with, you may ask for an internal review through the council’s ‘comments and complaints scheme’, by e-mailing [email address] or by following the procedure set out in the council’s website page. Alternatively you can telephone Matthew Archer on 01227 862 175 or Janet Taylor on 01227 862 017.

If you are still dissatisfied after an internal review, you may appeal to the Information Commissioner, Wycliffe House, Water Lane, Wilmslow SK9 5AF.

Kind regards

Claire Hawken
Business Manager and Freedom of Information /Data Protection Co-Ordinator
Legal and Democratic Services
Canterbury City Council
CANTERBURY
CT1 1YW
01227 862 534
-------------------------------------------
From: Marie Carter[SMTP:[email address]]
Sent: Tuesday, April 16, 2013 9:11:55 AM
To: foi
Subject: Freedom of Information request - IT & Telecoms Infrastructure Auto forwarded by a Rule

Dear Canterbury City Council,

Good morning,
My name Marie Carter from BT. I am writing to you to request some
information about your Telecoms and IT infrastructure so as to
better understand the current Local Government IT landscape. We
would politely request information on your current provider for the
following services, the contract end dates, and the approximate
spend for each (where the provider is not BT).
1) Your Calls and Lines provider?
2) Your Audio / Video Conferencing provider, if any?
3) Your telephony and communications provider (e.g. Avaya, Cisco,
Mitel) and current maintainer?
4) Your current Contact Centre and Inbound Calls provider?
5) Your current WAN provider?
6) Your current LAN provider and maintainer?
7) Your current Internet provider?
8) Your current corporate networking provider (E.G HP, Cisco)?
9) Your current security provider (E.G Mcafee, Checkpoint,
Juniper)?
10) Your current datacenter provider?

Yours faithfully,

Marie Carter

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