IT Systems Used by Adults and Childrens Services

The request was successful.

Dear Islington Borough Council,

I am writing to you under the Freedom of Information Act 2000 to request the following information.

Please could you provide answers the following questions in Microsoft Excel format with one worksheet for Adults Service and one Childrens Services:

Q1. Which IT systems are used in the department specifically to provide core case management systems and any other supporting software holding information on individuals supported by your adults/children care services? For example, document management, RAS etc. Please provide name of system, supplier and type. e.g core case management system, electronic document management etc.

Q2. For each system identified in Q1 please could you let us know how many users their are?

Q3. For each system identified in Q1 please could you let us know when each of these systems were first implemented and how much has been spent on them each year for the last 5 years? Please breakdown the total cost of each into licence fees, annual support, professional services (training, implementation, consulting etc).

Q4. For each system identified in Q1 please could you let us know what the length of the current contract is and the date the contract ends?

Please could you provide the answers to these questions above in Microsoft Excel format with a separate worksheet for Adults and Childrens, please could you use the following Row titles and a Column for each system? (happy to provide a template as below if required).

System Name
Supplier
Type of System
Number of Users
System Go Live Date
Length of Current Contract (years)
Current Contract End Date
Yr1 (FY2015/16) Licence Fee
Yr1 (FY2015/16) Professional Services
Yr1 (FY2015/16) Support and maintenance
Yr2 (FY2016/17) Licence Fee
Yr2 (FY2016/17) Professional Services
Yr2 (FY2016/17) Support and maintenance
Yr3 (FY2017/18) Licence Fee
Yr3 (FY2017/18) Professional Services
Yr3 (FY2017/18) Support and maintenance
Yr4 (FY2018/19) Licence Fee
Yr4 (FY2018/19) Professional Services
Yr4 (FY2018/19) Support and maintenance
Yr5 (FY2019/20) Licence Fee
Yr5 (FY2019/20) Professional Services
Yr5 (FY2019/20) Support and maintenance

Please let me know if you need any clarification.

I look forward to receiving your response.

Yours faithfully,

Michelle Pearson

FOIA, Islington Borough Council

Dear Ms Pearson,

 

Thank you for your Freedom of Information Act request, received on
17/01/2020.  Your request has been processed, and your unique reference
number is FOI 498538. Please make note of this reference number should you
need to contact us about your request.

 

Our team will send your request to the appropriate service area within
Islington Council, and an officer from that team will respond directly to
your request.

 

If you have any questions, please contact us by email at
[1][Islington Borough Council request email]

 

Regards,

 

Access to Information Administrator

Information Governance Team

Resources

3^rd Floor, 7 Newington Barrow Way

Islington

N7 7EP

 

[2]www.islington.gov.uk

 

FOIA Acknowledgement Privacy Information

The information you have provided as part of your request for information
will be used for the purposes of your Freedom of Information Act request.
All data is held securely and will be processed in accordance with the
Data Protection Act 2018 and the General Data Protection Regulation. In
order to satisfy your request, we will share your name and contact details
and your request with other services in the council so that a response can
be made to you. If matters are escalated, by you, to the Information
Commissioner’s Office (ICO) to investigate we may need to share some
information with them, however this will always be limited to what is
required for their investigation. We will retain your original request and
all associated information gathered to process and respond to your request
for three years following our response. For further details please visit
our privacy notice:
[3]https://www.islington.gov.uk/about-the-c...

 

This e-mail is intended for the addressee only. If you have received it in
error, please contact the sender and delete the material from your
computer. Please be aware that information in this email may be
confidential, legally privileged and/or copyright protected.

References

Visible links
1. mailto:[Islington Borough Council request email]
2. http://www.islington.gov.uk/
3. https://www.islington.gov.uk/about-the-c...

Complaints, Finance, Islington Borough Council

2 Attachments

Dear Ms Pearson,

 

Thank you for your recent Freedom of Information Request to the council.
Please find our response attached.

 

Regards,

 

Access to Information Administrator

Information Governance Team

Resources

3^rd Floor, 7 Newington Barrow Way

Islington

N7 7EP

 

[1]www.islington.gov.uk

 

 

 

This e-mail is intended for the addressee only. If you have received it in
error, please contact the sender and delete the material from your
computer. Please be aware that information in this email may be
confidential, legally privileged and/or copyright protected.

References

Visible links
1. http://www.islington.gov.uk/