IT Systems Used by Adults and Childrens Services

The request was successful.

Dear Herefordshire Council,

I am writing to you under the Freedom of Information Act 2000 to request the following information.

Please could you provide answers the following questions in Microsoft Excel format with one worksheet for Adults Service and one Childrens Services:

Q1. Which IT systems are used in the department specifically to provide core case management systems and any other supporting software holding information on individuals supported by your adults/children care services? For example, document management, RAS etc. Please provide name of system, supplier and type. e.g core case management system, electronic document management etc.

Q2. For each system identified in Q1 please could you let us know how many users their are?

Q3. For each system identified in Q1 please could you let us know when each of these systems were first implemented and how much has been spent on them each year for the last 5 years? Please breakdown the total cost of each into licence fees, annual support, professional services (training, implementation, consulting etc).

Q4. For each system identified in Q1 please could you let us know what the length of the current contract is and the date the contract ends?

Please could you provide the answers to these questions above in Microsoft Excel format with a separate worksheet for Adults and Childrens, please could you use the following Row titles and a Column for each system? (happy to provide a template as below if required).

System Name
Supplier
Type of System
Number of Users
System Go Live Date
Length of Current Contract (years)
Current Contract End Date
Yr1 (FY2015/16) Licence Fee
Yr1 (FY2015/16) Professional Services
Yr1 (FY2015/16) Support and maintenance
Yr2 (FY2016/17) Licence Fee
Yr2 (FY2016/17) Professional Services
Yr2 (FY2016/17) Support and maintenance
Yr3 (FY2017/18) Licence Fee
Yr3 (FY2017/18) Professional Services
Yr3 (FY2017/18) Support and maintenance
Yr4 (FY2018/19) Licence Fee
Yr4 (FY2018/19) Professional Services
Yr4 (FY2018/19) Support and maintenance
Yr5 (FY2019/20) Licence Fee
Yr5 (FY2019/20) Professional Services
Yr5 (FY2019/20) Support and maintenance

Please let me know if you need any clarification.

I look forward to receiving your response.

Yours faithfully,

Michelle Pearson

Pritchard, Bethan, Herefordshire Council

6 Attachments

Good afternoon,

 

Please see attached acknowledgement for your Freedom of Information
request.

 

Regards

 

Bethan

 

[1]age

[2]age

 

Name        Mrs Bethan Pritchard                           Information
Access Team

Job title     Information Access Officer                 Plough Lane

Landline    01432 260535                                        Hereford

[3][email address]                  HR4 0LE

                                                                    

[4]cid:image001.png@01D45021.AD6FB8B0[5]cid:image002.png@01D45021.AD6FB8B0[6]cid:image003.png@01D45021.AD6FB8B0

 

 

“Any opinion expressed in this e-mail or any attached files are those of
the individual and not necessarily those of Herefordshire Council,
Herefordshire Clinical Commissioning Group (HCCG), Wye Valley NHS Trust or
2gether NHS Foundation Trust. You should be aware that Herefordshire
Council, Herefordshire Clinical Commissioning Group (HCCG), Wye Valley NHS
Trust & 2gether NHS Foundation Trust monitors its email service. This
e-mail and any attached files are confidential and intended solely for the
use of the addressee. This communication may contain material protected by
law from being passed on. If you are not the intended recipient and have
received this e-mail in error, you are advised that any use,
dissemination, forwarding, printing or copying of this e-mail is strictly
prohibited. If you have received this e-mail in error please contact the
sender immediately and destroy all copies of it.”

References

Visible links
1. file://herefordshire.gov.uk/data/C&CS/Communications/PublicRelations/00%20AJ%20Folder/Branding/www.herefordshire.gov.uk
3. mailto:[email address]
4. https://twitter.com/HfdsCouncil
5. https://www.facebook.com/hfdscouncil
6. https://www.instagram.com/hfdscouncil/

Pritchard, Bethan, Herefordshire Council

6 Attachments

Good afternoon,

 

Please see attached response for your Freedom of information request.

 

Regards

 

Bethan

 

[1]age

[2]age

 

Name        Mrs Bethan Pritchard                           Information
Access Team

Job title     Information Access Officer                 Plough Lane

Landline    01432 260535                                        Hereford

[3][email address]                  HR4 0LE

                                                                    

[4]cid:image001.png@01D45021.AD6FB8B0[5]cid:image002.png@01D45021.AD6FB8B0[6]cid:image003.png@01D45021.AD6FB8B0

 

 

                                                                    

   

 

 

“Any opinion expressed in this e-mail or any attached files are those of
the individual and not necessarily those of Herefordshire Council,
Herefordshire Clinical Commissioning Group (HCCG), Wye Valley NHS Trust or
2gether NHS Foundation Trust. You should be aware that Herefordshire
Council, Herefordshire Clinical Commissioning Group (HCCG), Wye Valley NHS
Trust & 2gether NHS Foundation Trust monitors its email service. This
e-mail and any attached files are confidential and intended solely for the
use of the addressee. This communication may contain material protected by
law from being passed on. If you are not the intended recipient and have
received this e-mail in error, you are advised that any use,
dissemination, forwarding, printing or copying of this e-mail is strictly
prohibited. If you have received this e-mail in error please contact the
sender immediately and destroy all copies of it.”

References

Visible links
1. file://herefordshire.gov.uk/data/C&CS/Communications/PublicRelations/00%20AJ%20Folder/Branding/www.herefordshire.gov.uk
3. mailto:[email address]
4. https://twitter.com/HfdsCouncil
5. https://www.facebook.com/hfdscouncil
6. https://www.instagram.com/hfdscouncil/

Pritchard, Bethan, Herefordshire Council

8 Attachments

Good afternoon,

 

Please see attached response for your Freedom of information request.

 

Regards

 

Bethan

 

[1]age

[2]age

 

Name        Mrs Bethan Pritchard                           Information
Access Team

Job title     Information Access Officer                 Plough Lane

Landline    01432 260535                                        Hereford

[3][email address]                  HR4 0LE

                                                                    

[4]cid:image001.png@01D45021.AD6FB8B0[5]cid:image002.png@01D45021.AD6FB8B0[6]cid:image003.png@01D45021.AD6FB8B0

 

 

                                                                    

   

 

 

“Any opinion expressed in this e-mail or any attached files are those of
the individual and not necessarily those of Herefordshire Council,
Herefordshire Clinical Commissioning Group (HCCG), Wye Valley NHS Trust or
2gether NHS Foundation Trust. You should be aware that Herefordshire
Council, Herefordshire Clinical Commissioning Group (HCCG), Wye Valley NHS
Trust & 2gether NHS Foundation Trust monitors its email service. This
e-mail and any attached files are confidential and intended solely for the
use of the addressee. This communication may contain material protected by
law from being passed on. If you are not the intended recipient and have
received this e-mail in error, you are advised that any use,
dissemination, forwarding, printing or copying of this e-mail is strictly
prohibited. If you have received this e-mail in error please contact the
sender immediately and destroy all copies of it.”

References

Visible links
1. file://herefordshire.gov.uk/data/C&CS/Communications/PublicRelations/00%20AJ%20Folder/Branding/www.herefordshire.gov.uk
3. mailto:[email address]
4. https://twitter.com/HfdsCouncil
5. https://www.facebook.com/hfdscouncil
6. https://www.instagram.com/hfdscouncil/