IT Systems Used by Adults and Childrens Services

Craig White made this Freedom of Information request to Warwickshire County Council as part of a batch sent to 163 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Warwickshire County Council,

I am writing to you under the Freedom of Information Act 2000 to request the following information.

Please could you provide answers the following questions in Microsoft Excel format with one worksheet for Adults Service and one Childrens Services:

Q1. Which IT systems are used in the department specifically to provide core case management systems and any other supporting software holding information on individuals supported by your adults/children care services? For example, document management, RAS etc. Please provide name of system, supplier and type. e.g core case management system, electronic document management etc.

Q2. For each system identified in Q1 please could you let us know how many users their are?

Q3. For each system identified in Q1 please could you let us know when each of these systems were first implemented and how much has been spent on them each year for the last 5 years? Please breakdown the total cost of each into licence fees, annual support, professional services (training, implementation, consulting etc).

Q4. For each system identified in Q1 please could you let us know what the length of the current contract is and the date the contract ends?

Please could you provide the answers to these questions above in Microsoft Excel format with a separate worksheet for Adults and Childrens, please could you use the following Row titles and a Column for each system? (happy to provide a template as below if required).

System Name
Supplier
Type of System
Number of Users
System Go Live Date
Length of Current Contract (years)
Current Contract End Date
Yr1 (FY2015/16) Licence Fee
Yr1 (FY2015/16) Professional Services
Yr1 (FY2015/16) Support and maintenance
Yr2 (FY2016/17) Licence Fee
Yr2 (FY2016/17) Professional Services
Yr2 (FY2016/17) Support and maintenance
Yr3 (FY2017/18) Licence Fee
Yr3 (FY2017/18) Professional Services
Yr3 (FY2017/18) Support and maintenance
Yr4 (FY2018/19) Licence Fee
Yr4 (FY2018/19) Professional Services
Yr4 (FY2018/19) Support and maintenance
Yr5 (FY2019/20) Licence Fee
Yr5 (FY2019/20) Professional Services
Yr5 (FY2019/20) Support and maintenance

Please let me know if you need any clarification.

I look forward to receiving your response.

Yours faithfully,

Michelle Pearson

Warwickshire County Council

 
Information request
Our reference: 5302908

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Dear Michelle Pearson
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 17 January
2020.
 
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 14 February 2020.
 
In some case, a fee may be payable. If we decide a fee is payable, we will
send you a fee notice and we will require you to pay the fee before
proceeding with your request.
 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to request an internal review and
to complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 

 Kind regards

Charlotte Mackin
Business Support Team Leader

Performance Business Unit, Resources Group
Warwickshire County Council,
Shire Hall, Warwick, CV34 4RL

 

 
NOTE: Please do not edit the subject line when replying to this email.

Warwickshire County Council

 
Information request
Our reference: 5302908

--------------------------------------------------------------------------

 
Dear Michelle Pearson,
 
Freedom of Information Act 2000
 
I am sorry for the delay, we are still working on your request and will be
in touch soon. 
 

 Kind regards

Charlotte Mackin
Business Support Team Leader

Performance Business Unit, Resources Group
Warwickshire County Council,
Shire Hall, Warwick, CV34 4RL

 

 
NOTE: Please do not edit the subject line when replying to this email.

Warwickshire County Council

1 Attachment

 
Information request
Our reference: 5302908

--------------------------------------------------------------------------

 
Dear Michelle Pearson
 
Thank you for your request for information received on 17 January 2020.
 
Please find attached our response to your request.
 

 Kind regards

Charlotte Mackin
Business Support Team Leader

Performance Business Unit, Resources Group
Warwickshire County Council,
Shire Hall, Warwick, CV34 4RL

 

 
NOTE: Please do not edit the subject line when replying to this email.