We don't know whether the most recent response to this request contains information or not – if you are Craig White please sign in and let everyone know.

IT Systems Used by Adults and Childrens Services

Craig White made this Freedom of Information request to Walsall Metropolitan Borough Council as part of a batch sent to 163 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

We're waiting for Craig White to read recent responses and update the status.

Dear Walsall Metropolitan Borough Council,

I am writing to you under the Freedom of Information Act 2000 to request the following information.

Please could you provide answers the following questions in Microsoft Excel format with one worksheet for Adults Service and one Childrens Services:

Q1. Which IT systems are used in the department specifically to provide core case management systems and any other supporting software holding information on individuals supported by your adults/children care services? For example, document management, RAS etc. Please provide name of system, supplier and type. e.g core case management system, electronic document management etc.

Q2. For each system identified in Q1 please could you let us know how many users their are?

Q3. For each system identified in Q1 please could you let us know when each of these systems were first implemented and how much has been spent on them each year for the last 5 years? Please breakdown the total cost of each into licence fees, annual support, professional services (training, implementation, consulting etc).

Q4. For each system identified in Q1 please could you let us know what the length of the current contract is and the date the contract ends?

Please could you provide the answers to these questions above in Microsoft Excel format with a separate worksheet for Adults and Childrens, please could you use the following Row titles and a Column for each system? (happy to provide a template as below if required).

System Name
Supplier
Type of System
Number of Users
System Go Live Date
Length of Current Contract (years)
Current Contract End Date
Yr1 (FY2015/16) Licence Fee
Yr1 (FY2015/16) Professional Services
Yr1 (FY2015/16) Support and maintenance
Yr2 (FY2016/17) Licence Fee
Yr2 (FY2016/17) Professional Services
Yr2 (FY2016/17) Support and maintenance
Yr3 (FY2017/18) Licence Fee
Yr3 (FY2017/18) Professional Services
Yr3 (FY2017/18) Support and maintenance
Yr4 (FY2018/19) Licence Fee
Yr4 (FY2018/19) Professional Services
Yr4 (FY2018/19) Support and maintenance
Yr5 (FY2019/20) Licence Fee
Yr5 (FY2019/20) Professional Services
Yr5 (FY2019/20) Support and maintenance

Please let me know if you need any clarification.

I look forward to receiving your response.

Yours faithfully,

Michelle Pearson

InformationRights, Walsall Metropolitan Borough Council

1 Attachment

 

Dear Miss Pearson,

 

Request for Information RFI-1003-20

 

Thank you for your request for information relating to IT Systems Used by
Adults and Children’s Services which was received on 17 January 2020.

 

In accordance with the provisions of the Freedom of Information Act 2000
the council will respond to your request within 20 working days, saying
whether we have the information that you want, and if there will be any
charges. 

 

If, for any reason, we cannot provide you with the information, we will
tell you why.

If we need to clarify your request, we will contact you again.

 

In the meantime, if you need to contact me about your request, please do
so quoting the above reference number.

 

Yours sincerely,

Julie Noble

 

 

Assurance Team, Resources and Transformation

Walsall Metropolitan Borough Council,

Civic Centre,

Darwall Street,

Walsall, WS1 1DG

Tel: 0800 0856 018

Email: [Walsall Council request email]

Service area: [1]walsall.gov.uk/ Information Governance and Assurance

Website:  [2]www.walsall.gov.uk

 

 

[3]http://int.walsall.gov.uk/portals/0/Comm...

Disclaimer: IF THIS EMAIL IS MARKED PRIVATE OR CONFIDENTIAL - PLEASE
RESPECT CONFIDENTIALITY AND DO NOT SHARE OR FORWARD IT TO ANYONE ELSE
WITHOUT THE EXPRESS CONSENT OF THE AUTHOR. The information in this message
should be regarded as confidential and is intended for the addressee only
unless explicitly stated.  If you have received this message in error it
must be deleted and the sender notified.  The views expressed in this
message are personal and not necessarily those of Walsall MBC unless
explicitly stated.  E-mails sent or received from Walsall MBC may be
intercepted and read by the Council.  Interception will only occur to
ensure compliance with Council policies or procedures or regulatory
obligations, to prevent or detect crime. You should also be aware that any
email may be the subject of a request under Data Protection, Freedom of
Information or Environmental Information legislation and therefore could
be disclosed to third parties.

 

E-mail Security: Communication by internet email is not secure as messages
can be intercepted and read by someone else. Therefore we strongly advise
you not to email any information, which if disclosed to unrelated third
parties would be likely to cause harm or distress. If you have an enquiry
of this nature please provide a postal address to allow us to communicate
with you in a more secure way. If you want us to respond by email you must
realise that there can be no guarantee of privacy.

 

 

 

 

References

Visible links
1. https://eur01.safelinks.protection.outlo...
2. https://eur01.safelinks.protection.outlo...

Laurie Andrews, Walsall Metropolitan Borough Council

1 Attachment

Dear Miss Pearson,

 

Freedom of Information Request RFI-1003-20

 

Further to your request for information about IT Systems Used by Adults
and Children's Services, I can tell you the following:

 

1.    Please can you confirm if this incident was reported you and if so,
when and who by

 

Incident was reported on 15/12/2016 by Zahir Ali

 

2.    Please can you confirm if any injury was advised and if it was, what
sites of injury were advised

 

There is no requirement for any injury to be reported to the Local
Authority therefore this was not reported

 

3.    Please can you confirm what occupancy was reported for vehicle
MV10VOP to include name of alleged occupants along with seating position
if available

 

There is no requirement for the occupancy to be reported therefore this
was not reported

 

4.    Please can you confirm if you have spoken with your Insured at any
other time post incident where injuries were discussed, If so please can
you confirm the date the conversation took place, if any injury was
advised and if it was, what sites of injury were advised

 

Not applicable

 

5.    Please can you confirm if you have spoken with your Insured at any
other time post incident where occupancy of MV10VOP was discussed. If so
please can you confirm the alleged occupants reported along with seating
position if available

 

Not applicable

 

6.    Please can you provide us with a transcript or data copy of any
phone conversations between you and your Insured where injury and / or
occupancy have been discussed

 

Not applicable

 

Most of the information that we provide in response to Freedom of
Information Act 2000 requests will be subject to copyright protection.  In
most cases the copyright will be owned by Walsall Council. The copyright
in respect of other information may be owned by another person or
organisation, as indicated.

 

You are free to use any information supplied to you in response to this
request for your own non-commercial research or private study purposes.
The information may also be used for any other purpose allowed by a
limitation or exception in copyright law, such as news reporting.
 However, any other type of re-use, for example by publishing the
information in analogue or digital form, including on the internet, will
require the permission of the copyright owner.

 

I hope that the information provided is useful to you. However, if you are
dissatisfied, you should set out in writing your grounds for complaint and
send to: Corporate Assurance Manager, Resources & Transformation, Civic
Centre, Darwall Street, Walsall, WS1 1TP.

 

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner’s Office (ICO) for a decision.
Please remember that, generally, the ICO cannot make a decision unless you
have first exhausted the complaints procedure provided by the council. The
Information Commissioner can be contacted at: The Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9
5AF. [1]https://ico.org.uk/global/contact-us/

 

Yours sincerely,

Laurie Andrews

 

 

[2]signature

Laurie Andrews

Assurance Officer

Assurance Team, Resources and Transformation

Walsall Metropolitan Borough Council

3rd Floor (HR Suite), Civic Centre, Darwall Street, Walsall, WS1 1DG

Tel: 01922 65 5978

Email: [3][email address]

Web: [4]www.walsall.gov.uk

 

 Disclaimer: IF THIS EMAIL IS MARKED PRIVATE OR CONFIDENTIAL - PLEASE
RESPECT THAT AND DO NOT FORWARD IT TO ANYONE ELSE WITHOUT THE EXPRESS
PERMISSION OF THE AUTHOR. The information in this message should be
regarded as confidential and is intended for the addressee only unless
explicitly stated.  If you have received this message in error it must be
deleted and the sender notified.  The views expressed in this message are
personal and not necessarily those of Walsall MBC unless explicitly
stated.  E-mails sent or received from Walsall MBC may be intercepted and
read by the Council.  Interception will only occur to ensure compliance
with Council policies or procedures or regulatory obligations, to prevent
or deter crime, or for the purposes of essential maintenance or support of
the e-mail system. You should also be aware that any email may be subject
of a request under Data Protection, Freedom of Information or
Environmental Information legislation and therefore could be disclosed to
third parties.

 

E-mail Security: Communication by internet email is not secure as messages
can be intercepted and read by someone else. Therefore we strongly advise
you not to email any information, which if disclosed to unrelated third
parties would be likely to cause you distress. If you have an enquiry of
this nature please provide a postal address to allow us to communicate
with you in a more secure way. If you want us to respond by email you must
realise that there can be no guarantee of privacy.

 

References

Visible links
1. https://ico.org.uk/global/contact-us/
3. mailto:[email address]
4. http://www.walsall.gov.uk/
http://www.walsall.gov.uk/

We don't know whether the most recent response to this request contains information or not – if you are Craig White please sign in and let everyone know.