IT Systems Used by Adults and Childrens Services

The request was partially successful.

Dear Thurrock Borough Council,

I am writing to you under the Freedom of Information Act 2000 to request the following information.

Please could you provide answers the following questions in Microsoft Excel format with one worksheet for Adults Service and one Childrens Services:

Q1. Which IT systems are used in the department specifically to provide core case management systems and any other supporting software holding information on individuals supported by your adults/children care services? For example, document management, RAS etc. Please provide name of system, supplier and type. e.g core case management system, electronic document management etc.

Q2. For each system identified in Q1 please could you let us know how many users their are?

Q3. For each system identified in Q1 please could you let us know when each of these systems were first implemented and how much has been spent on them each year for the last 5 years? Please breakdown the total cost of each into licence fees, annual support, professional services (training, implementation, consulting etc).

Q4. For each system identified in Q1 please could you let us know what the length of the current contract is and the date the contract ends?

Please could you provide the answers to these questions above in Microsoft Excel format with a separate worksheet for Adults and Childrens, please could you use the following Row titles and a Column for each system? (happy to provide a template as below if required).

System Name
Supplier
Type of System
Number of Users
System Go Live Date
Length of Current Contract (years)
Current Contract End Date
Yr1 (FY2015/16) Licence Fee
Yr1 (FY2015/16) Professional Services
Yr1 (FY2015/16) Support and maintenance
Yr2 (FY2016/17) Licence Fee
Yr2 (FY2016/17) Professional Services
Yr2 (FY2016/17) Support and maintenance
Yr3 (FY2017/18) Licence Fee
Yr3 (FY2017/18) Professional Services
Yr3 (FY2017/18) Support and maintenance
Yr4 (FY2018/19) Licence Fee
Yr4 (FY2018/19) Professional Services
Yr4 (FY2018/19) Support and maintenance
Yr5 (FY2019/20) Licence Fee
Yr5 (FY2019/20) Professional Services
Yr5 (FY2019/20) Support and maintenance

Please let me know if you need any clarification.

I look forward to receiving your response.

Yours faithfully,

Michelle Pearson

Information.Matters@thurrock.gov.uk, Thurrock Borough Council

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Information.Matters@thurrock.gov.uk, Thurrock Borough Council

1 Attachment

Dear Mr White,

Thank you for your recent communication which is being managed in line
with the Freedom of Information Act under the above reference number.  The
details of your request are outlined below together with the council’s
response.

Your request

Please could you provide answers the following questions in Microsoft
Excel format with one worksheet for Adults Service and one Childrens
Services:

1. Which IT systems are used in the department specifically to provide
core case management systems and any other supporting software holding
information on individuals supported by your adults/children care
services? For example, document management, RAS etc. Please provide name
of system, supplier and type. e.g core case management system, electronic
document management etc.

2. For each system identified in Q1 please could you let us know how many
users their are?

3. For each system identified in Q1 please could you let us know when each
of these systems were first implemented and how much has been spent on
them each year for the last 5 years? Please breakdown the total cost of
each into licence fees, annual support, professional services (training,
implementation, consulting etc).

4. For each system identified in Q1 please could you let us know what the
length of the current contract is and the date the contract ends?

Please could you provide the answers to these questions above in Microsoft
Excel format with a separate worksheet for Adults and Childrens, please
could you use the following Row titles and a Column for each system?
(happy to provide a template as below if required).

System Name
Supplier
Type of System
Number of Users
System Go Live Date
Length of Current Contract (years)
Current Contract End Date
Yr1 (FY2015/16) Licence Fee
Yr1 (FY2015/16) Professional Services
Yr1 (FY2015/16) Support and maintenance
Yr2 (FY2016/17) Licence Fee
Yr2 (FY2016/17) Professional Services
Yr2 (FY2016/17) Support and maintenance
Yr3 (FY2017/18) Licence Fee
Yr3 (FY2017/18) Professional Services
Yr3 (FY2017/18) Support and maintenance
Yr4 (FY2018/19) Licence Fee
Yr4 (FY2018/19) Professional Services
Yr4 (FY2018/19) Support and maintenance
Yr5 (FY2019/20) Licence Fee
Yr5 (FY2019/20) Professional Services
Yr5 (FY2019/20) Support and maintenance

Our Response

1.    Please see below:

System Supplier Type
LAS System C - Core Case
Liquidlogic Management
system
(Adults
Social Care)
LCS System C - Core Case
Liquidlogic Management
system
(Childrens
Social Care)
ContrOCC Oxford Finance,
(Adults) Computer Contracts and
Consultants Commissioning
system
(Adults
Social Care)
ContrOCC Oxford Finance,
(Childrens) Computer Contracts and
Consultants Commissioning
system
(Childrens
Social Care)

 

 

2.    Liquidlogic Adults System        = 450 active system users

Liquidlogic Childrens System  = 410 active system users

ContrOCC Adults System         = 10 system users

ContrOCC Childrens System   = 50 system users

3. In issuing our response the Council has applied S43 of the Freedom of
Information Act.  Information is exempt information if its disclosure
under this Act would, or would be likely to prejudice the commercial
interests of any person (including the public authority holding it).  A
commercial interest relates to a person’s ability to successfully
participate in a commercial activity, i.e. the purchase and the sale of
goods or services. 

 

4.    Liquidlogic Adults System        - Rolling Annual Support and
maintenance Contract (Ending March 2020)

Liquidlogic Childrens System   - Rolling Annual Support and maintenance
Contract (Ending March 2020)

ContrOCC Adults System         - Rolling Annual Support and maintenance
Contract (Ending October 2020)

ContrOCC Childrens System   - Rolling Annual Support and maintenance
Contract (Ending October 2020)

 

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Many thanks

 

Tina Barrell

 

Tina Barrell l Complaints & Information Governance Assistant I HR, OD &
Transformation

[3]thurrock.gov.uk l ext: 64882

Thurrock Council, Civic Offices, New Road, Grays, Essex RM17 6SL

 

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Disclaimer

The information in this e-mail and any attachment(s) are intended to be
confidential and may be legally privileged. Access to and use of its
content by anyone else other than the addressee(s) may be unlawful and
will not be recognised by Thurrock Council for business purposes. If you
have received this message by mistake, please notify the sender
immediately, delete it and do not copy it to anyone else. Thurrock Council
cannot accept any responsibility for the accuracy or completeness of this
message as it has been transmitted over a public network.

Any opinions expressed in this document are those of the author and do not
necessarily reflect the opinions of Thurrock Council.

Any attachment(s) to this message has been checked for viruses, but please
rely on your own virus checker and procedures.

Senders and recipients of e-mail should be aware that under the UK Data
Protection and Freedom of Information legislation these contents may have
to be disclosed in response to a request.

All e-mail sent to or from this address will be processed by Thurrock
Council's corporate e-mail system and may be subject to scrutiny by
someone other than the addressee.

This email has been scanned for viruses and malware, and may have been
automatically archived by Mimecast Ltd, an innovator in Software as a
Service (SaaS) for business. Providing a safer and more useful place for
your human generated data. Specializing in; Security, archiving and
compliance. To find out more [9]Click Here.

References

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9. http://www.mimecast.com/products/