IT Systems

Abadur rahman made this Freedom of Information request to Hammersmith and Fulham Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Hammersmith and Fulham Borough Council,

Please pass this on to the person who conducts Freedom of Information requests.

I am kindly writing to you to request for some information concerning your current IT systems towards what kind of technology is being used. This is specifically for the following system:

• Enrolment system
• Financials (GL,AP,AR)
• Any types of CRM (Support, Tracking, Sales, etc.)
• Payroll
• HR (Recruitment, benefits, appraisal, Absence, Organisation, etc.)
• Procurement Services
• Asset Management
• Learning Management System
• Online Collaboration tools

For each of the above system I would like to know the following information:

1. Short description of the use of the system
2. How much did it cost? The breakdown of that cost.
3. Who is the current software vendor that is supplying/ed the system?
4. Which vendor is currently supporting the system?
5. What is the name of the technology/Software used e.g. Oracle, SAP, Dynamic, etc?
6. What is the version/release of the software used?
7. What date will the software vendor contact expire?
8. What date will the system be reviewed e.g upgrade, enhancement, renewal?
9. What is the annual budget of the IT department?
10. What is the annual budget spent on IT system?

Yours faithfully,

Abadur Rahman

H and F In Touch, Hammersmith and Fulham Borough Council

Our reference: 485705
 
 
Dear Mr. Rahman 
 
Thank you for your request for information that was received on 15 August
2012.  Your request has been summarised as follows:
 
I am kindly writing to you to request for some information
concerning your current IT systems towards what kind of technology
is being used. This is specifically for the following system:

• Enrolment system
• Financials (GL,AP,AR)
• Any types of CRM (Support, Tracking, Sales, etc.)
• Payroll
• HR (Recruitment, benefits, appraisal, Absence, Organisation,
etc.)
• Procurement Services
• Asset Management
• Learning Management System
• Online Collaboration tools

For each of the above system I would like to know the following
information:

1. Short description of the use of the system
2. How much did it cost? The breakdown of that cost.
3. Who is the current software vendor that is supplying/ed the
system?
4. Which vendor is currently supporting the system?
5. What is the name of the technology/Software used e.g. Oracle,
SAP, Dynamic, etc?
6. What is the version/release of the software used?
7. What date will the software vendor contact expire?
8. What date will the system be reviewed e.g upgrade, enhancement,
renewal?
9. What is the annual budget of the IT department?
10. What is the annual budget spent on IT system?
 
We are dealing with your request under the Freedom of Information Act 2000
and we aim to send a response by 13 September 2012 - this is 20 working
days from the date of receipt.
 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to request an internal review.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
 
If you are registered for self-service via the Council My Account portal,
you can track the progress of your request online:  [1]Track case progress
 
Yours sincerely
 
 
h&f InTouch team
 

References

Visible links
1. Track case progress (opens a new window)
https://www.apps3.lbhf.gov.uk:443/cus/se...

Hayden Glassey, Hammersmith and Fulham Borough Council

1 Attachment

Information request
Our reference: 485705
 
 
Dear Mr. Rahman
 
Thank you for your request for information received on 15 August 2012.
 
Please find attached a letter updating you on our progress in responding
to your request.
 
Yours sincerely
 
 
Hayden Glassey
Senior Complaints and Investigations Officer

Hayden Glassey, Hammersmith and Fulham Borough Council

2 Attachments

Our reference:  485705
 
Dear Mr. Rahman
 
Thank you for your request for information received on 15 August 2012.
 
Please find attached our response to your request.
 
Yours sincerely
 
 
James Filus
Corporate Complaints Manager