Dear London Fire and Emergency Planning Authority (London Fire Brigade),

Please could you provide the following information:

Number of Employees
Number of IT Staff
Number of sites
Annual IT Capex Budget
Annual IT Opex Budget

Key dates:

Storage Refresh date
Backup Refresh date
Network Refresh date
Server Refresh date
Virtualisation refresh date
Desktop refresh date
VDI refresh date
DR Contract renewal
IT Outsource contract renewal

Desktops:

Number of Desktops
VDI vendor

Servers:

Number of Windows Servers
Number of UNIX/Linux Servers
What operating system do you use?
Percentage Virtualised?
Server platform?
Current server supplier?
Current support expiry date?

Storage:

Volume of data:
Primary Storage Vendor:
Date of Purchase:
Backup Software:
Date of Purchase:
Storage support end date:
Backup Support end date:

Network:

Network vendor:
Network Speed:
Network Support end date:

Which services do you outsource?
When does your outsource contract refresh?
Who are your providers?
Do you use any Cloud services?
If yes, which ones?

How far are you in your cloud strategy?
a) Not considering Cloud for the foreseeable future
b) Interested in Cloud, but have not started looking into it
c) Research Stage
d) Meeting with Suppliers
e) Consultancy
f) Started to integrate
Fully integrated

Yours faithfully,

Felicity Myres

London Fire and Emergency Planning Authority (London Fire Brigade)

Dear Felicity,

Thank you for your request. We will consider this under the Freedom of Information Act 2000.

As such, we will respond promptly and in any case within 20 working days.

If you have any questions in the meantime, do just let me know.

Kind Regards,

James Sivell

Information Access Manager
London Fire Brigade
169 Union Street, London SE1 0LL

T: 020 8555 1200x30415
M: 07341079925
E: [email address]

london-fire.gov.uk

Data Protection Act 1998
Your personal information will be processed by the London Fire and Emergency Planning Authority for the purpose of fire service administration. We will keep your details secure and will not disclose them to other organisations or third parties (except contractors or suppliers working on our behalf) without your permission unless we are legally required to do so. For more information about how we use your personal information, see our notification entry (Z7122455) at: www.ico.org.uk

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London Fire and Emergency Planning Authority (London Fire Brigade)

Dear Felicity,

Thank you for your request, dated 20 April 2017 requesting information on various aspects of the London Fire Brigade's (LFB) ICT systems. I have set my response out, in turn below:

Number of IT Staff: Approximately 104.

Number of sites: 106.

Annual IT Capex Budget: This budget varies.

Annual IT Opex Budget: £16 Million.

Key dates

Storage Refresh date: Main SAN 2020.

Backup Refresh date: We will soon backup to our own Azure tenancy.

Network Refresh date: WAN – 2019.

Server Refresh date: There is no fixed date for this.

Virtualisation refresh date: None planned.

Desktop refresh date: Thin client – 2020.

VDI refresh date: A Citrix upgrade is planned this year.

DR Contract renewal : We have no contract in place for this. DR is handled internally.

IT Outsource contract renewal: Hardware Break Fix (desktop / server) 2019.

Desktops

Number of Desktops: 1,972 Thin clients.

VDI vendor: Citrix.

Servers

Number of Windows Servers: Approximately 400 virtual servers.

Number of UNIX/Linux Servers: None.

What operating system do you use?: Windows 2008/12.

Percentage Virtualised?: 95%.

Server platform?: Microsoft.

Current server supplier?: Hp/Dell.

Current support expiry date?: 2019/2020.

Storage

Volume of data: Approximately 70 TB production storage, Approximately 100 TB test storage and backup to disk.

Primary Storage Vendor: Hitachi.

Date of Purchase: 2011.

Backup Software: Backup Exec.

Date of Purchase: This information is unknown.

Storage support end date: 2020.

Backup Support end date: February 2018.

Network

Network vendor: Cisco.

Network Speed: 50mbps – 10gbps.

Network Support end date: 2019.

Which services do you outsource?: ISP, ISDX/Telephony.

When does your outsource contract refresh?: 2020 ( ISP), Ongoing (ISDX/Telephony).

Who are your providers?: BT, Unify/Siemens.

Do you use any Cloud services?: Yes.

If yes, which ones?: Azure.

How far are you in your cloud strategy?

c) Research Stage

I hope you find the information provided useful. If you have any further questions please let me know.

Your request has been dealt with under the Freedom of Information Act 2000 (FOIA). If you are dissatisfied by this response you can request an internal review by writing to the Head of Information Management and Performance at the address below (or email [email address]).

Further information about your information rights (including how to raise a concern or make a complaint) is available from the Information Commissioner’s Office on their website at www.ico.org.uk or by writing to them at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Kind Regards,

James Sivell

Information Access Manager
London Fire Brigade
169 Union Street, London SE1 0LL

T: 020 8555 1200x30415
M: 07341079925
E: [email address]

london-fire.gov.uk

Data Protection Act 1998
Your personal information will be processed by the London Fire and Emergency Planning Authority for the purpose of fire service administration. We will keep your details secure and will not disclose them to other organisations or third parties (except contractors or suppliers working on our behalf) without your permission unless we are legally required to do so. For more information about how we use your personal information, see our notification entry (Z7122455) at: www.ico.org.uk

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