IT Systems

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Dear Hounslow and Richmond Community Healthcare NHS Trust,

Please could you provide the following information:

General

* Number of Sites

* Number of Employees

* Number of IT Staff

* Annual IT Budget

Key dates:
Server Refresh
Server Support

Virtualisation Refresh
Virtualisation Support

Storage Refresh
Storage Support

Desktop Refresh
Desktop Support

Backup Refresh
Backup Support

VDI Refresh
VDI Support

Network Refresh
Network Support

DR Contract Renewal date
Name of Supplier:

Desktops:
Number of Desktops
Do you use VDI?
If so what platform do you use?

Servers
Number of Windows Servers
What operating system do you use?
Percentage Virtualised
Virtualisation platform
Server Vendor
Value of contract

Applications:
Which healthcare specific apps do you use?
Database vendors
Email provider
PACS Provider
VNA Provider
SSO Provider
EPR Provider
Database Archival
Email Archival
File Archival

Volume of Data in TB
Storage Vendor
Storage Virtualisation
Tape Vendor
Backup Software
Disk Backup
What do you Backup to (vendor hardware)?
Value of backup support contract

What networking equipment do you use in the Datacentre?
Network speed
Storage Network
Value of contract
Do you use WAN optimisation?
If so what product do you use?
Have you virtualised your networks?
Network virtualisation vendor

What legacy infrastructure falls outside these support contracts:

Which services do you outsource?
When does your outsource contract refresh?
Who are your providers?
Do you use any Cloud services?
If yes, which ones?
What automation tools do you use
Do you do a Cloud File Storage Provider? Who?

How far are you in your cloud strategy?
a) Not considering Cloud for the foreseeable future
b) Interested in Cloud, but have not started looking into it
c) Research Stage
d) Meeting with Suppliers
e) Consultancy
f) Started to integrate
g) Fully integrated

In addition, please could you provide a copy of your IT Strategy for 2016
and an Organisation chart depicting the IT department with contact names?

Yours faithfully,

Felicity Myres

Freedom Of Information HRCH,

Dear Felicity Myres,

Thank you for your enquiry.

I confirm your request for information will be dealt with in line with the Freedom of Information Act 2000.

We hope to respond to you by no later than 3rd April 2017.

Kind regards

FOI
Hounslow and Richmond Community Healthcare NHS Trust

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Freedom Of Information HRCH,

1 Attachment

Dear Felicity Myres,

Please find attached the response to your Freedom of Information request.

We are always looking for ways in which we can improve how we handle Freedom of Information requests and as such, your views are very important to us. Therefore, we would be very grateful if you could complete the following survey by clicking on the link below:

https://www.oc-meridian.com/HRCH/survey/...

The survey is anonymous and you will not receive a reply but please be assured that we will read your feedback carefully and it will help us to improve. The survey should only take a few minutes to complete.

Kind regards

FOI
Hounslow and Richmond Community Healthcare NHS Trust

Our mission: To provide care that we and our families would want to use. Find out more about us at www.hrch.nhs.uk<http://www.hrch.nhs.uk/>

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