IT Support Services

The request was successful.

Dear Fakenham Town Council,

Please pass this on to the person who conducts Freedom of Information requests.

I would like to request the following breakdown of the Council's hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

Fakenham Town Council

Dear Mr Wicker

In respect of your email dated 26 January 2012 requesting information on
IT Support Services. This Council has no support contracts or services.
The Town Clerk is the point of contact.

Yours faithfully
Mrs J Perfect
Town Clerk

Fakenham Town Council
Fakenham Connect
Oak Street
Fakenham
Norfolk NR21 9DY
Tel: 01328 853653
Email: [Fakenham Town Council request email]

On Thu 26/01/12 11:01 AM , John Wicker
<[FOI #102836 email]> wrote:

Dear Fakenham Town Council,

Please pass this on to the person who conducts Freedom of
Information requests.

I would like to request the following breakdown of the Council's
hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape
libraries, network switches and routers under support contracts; as
well as the cost and duration of said contracts, with start and end
dates and service level associated with the equipment. Could you
also supply the names of the suppliers of aforementioned support
services?

I would also request the name of the person/s in your organisation
responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[1][FOI #102836 email]

Is [2][Fakenham Town Council request email] the wrong address for Freedom of
Information requests to Fakenham Town Council? If so, please
contact us using this form:
[3]http://www.whatdotheyknow.com/help/contact

Disclaimer: This message and any reply that you make will be
published on the internet. Our privacy and copyright policies:
[4]http://www.whatdotheyknow.com/help/offic...

If you find this service useful as an FOI officer, please ask your
web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links
1. javascript:top.opencompose('[FOI #102836 email]','','','1')
2. javascript:top.opencompose('[Fakenham Town Council request email]','','','1')
3. https://webmail.livemail.co.uk/parse.php...
4. https://webmail.livemail.co.uk/parse.php...