IT Support Services

John Wicker made this Freedom of Information request to Conwy Town Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Conwy Town Council / Cyngor Tref Conwy,

Please pass this on to the person who conducts Freedom of Information requests.

I would like to request the following breakdown of the Council's hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

Helen Armitage,

Dear John

Thank you for your request.

Our computer system is only very small as there are only 2 of us in the office. In fact BT, our internet service provider class us as a "home" service.

We had new computers in August 2010 and details are as follows:

2 x AMD dual core CPU computers preinstalled with Windows 7 Home Premium £395 each
2 x Microsoft Office 2010 Home & Business Edition £239 each
2 year AVG Internet Security - 2 user licence £70

The person we tend to use for computer services is:

Trilo-byte Computer Services
53 Cayley Promenade

If you require any further information please do not hesitate to contact me.

Yours sincerely,

Helen Armitage
Town Clerk & Responsible Financial Officer
Cyngor Tref Conwy Town Council

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