IT Support Services

John Wicker made this Freedom of Information request to Your Homes Newcastle

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Response to this request is long overdue. By law, under all circumstances, Your Homes Newcastle should have responded by now (details). You can complain by requesting an internal review.

Dear Your Homes Newcastle,

Please pass this on to the person who conducts Freedom of Information requests.

I would like to request the following breakdown of the ALMO's hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker