IT Support Services

The request was partially successful.

Dear Six Town Housing,

Please pass this on to the person who conducts Freedom of Information requests.

I would like to request the following breakdown of the ALMO's hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

Shepherd, Julia A, Six Town Housing

1 Attachment

Dear Mr Wicker

Attached acknowledgement of your request for information under the Freedom
of Information Act.

<<Acknowledgement Letter 31 Jan 2012.doc>>

Kind regards

Julia

Julia A Shepherd
Governance & Compliance Advisor
Business Improvement Team & Customer Focus
Six Town Housing
6 Knowsley Place
Angouleme Way
Bury
BL9 0EL

Tel: 0161 686 8000
e-mail: [email address]

Great Communities, Excellent Services, Inspiring People

“This e-mail, together with any files transmitted with it, is confidential
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If you are not the intended recipient, or the person responsible for
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Housing’s ICT Security Policy.

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Shepherd, Julia A, Six Town Housing

1 Attachment

Dear Mr Wicker

Attached please find our response to your recent Freedom of Information
request.

Kind regards

Julia

<<Response John Wicker FOI 62 2 Feb 2012.doc>>

Julia A Shepherd
Governance & Compliance Advisor
Business Improvement Team & Customer Focus
Six Town Housing
6 Knowsley Place
Angouleme Way
Bury
BL9 0EL

Tel: 0161 686 8000
e-mail: [email address]

Great Communities, Excellent Services, Inspiring People

“This e-mail, together with any files transmitted with it, is confidential
and intended solely for the use of the individual to whom it is addressed.
If you are not the intended recipient, or the person responsible for
delivering to the intended recipient, be advised that you have received
this e-mail in error and that any use, dissemination, forwarding, printing
or copying of this e-mail is strictly prohibited without liability on our
part.

By responding to this e-mail it is accepted that your response may be the
subject of recording/monitoring to ensure compliance with Six Town
Housing’s ICT Security Policy.

If you have received this e-mail in error please notify the sender.”