IT Support Services

Response to this request is long overdue. By law, under all circumstances, Homes for Northumberland should have responded by now (details). You can complain by requesting an internal review.

Dear Homes for Northumberland,

Please pass this on to the person who conducts Freedom of Information requests.

I would like to request the following breakdown of the ALMO's hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

McLackland, Ian, Homes for Northumberland

Hello John

the IT servers and other equipment are supplied via the County Council. I ve forwarded your request to their freedom of information contact on [email address]

I have forwarded your email on for you

Regards

Ian
.

regards

Ian

Ian McLackland
Regional Operations Manager
Homes for Northumberland Ltd
The Old Post Office
1 Clayport Street
Alnwick NE66 1LA
E Mail: [email address]
Tel: 01670 542424
[mobile number] (mobile)
Web: www.hfn.uk.com
Please consider the environment. Do you need to print this e-mail?

________________________________________
From: John Wicker [[FOI #102423 email]]
Sent: 25 January 2012 17:35
To: hfn_housingalnwick
Subject: Freedom of Information request - IT Support Services

Dear Homes for Northumberland,

Please pass this on to the person who conducts Freedom of
Information requests.

I would like to request the following breakdown of the ALMO's
hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape
libraries, network switches and routers under support contracts; as
well as the cost and duration of said contracts, with start and end
dates and service level associated with the equipment. Could you
also supply the names of the suppliers of aforementioned support
services?

I would also request the name of the person/s in your organisation
responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

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