IT Support Services
Dear Enfield Homes,
Please pass this on to the person who conducts Freedom of Information requests.
I would like to request the following breakdown of the ALMO's hardware maintenance and costs:
A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?
I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.
Yours faithfully,
John Wicker
Dear Mr Wicker
I write to apologise for the delay in responding to your FoIA request below.
Unfortunately your request was forwarded to a defunct in-box and only reached me today.
I am working to secure you the data requested as soon as possibnle and hope to have answers for you by early next week.
Again my sincere apologies for the delay.
Yours Sincerely
Paul Horgan
Senior Performance Manager
Enfield Homes
Direct 020 8375 8365
The Edmonton Centre
email paul[email address]
36-44 South Mall
web www.enfieldhomes.org
Edmonton Green
N9 0TN
quality homes excellent services successful communities
Link: [1]File-List
Dear Mr Wicker
Please find below attached and below information following your request
made under the Freedom of Information Act 2000
I trust that this is helpful and again our apologies for the delays in
providing you with this information
Contact Officer
Robin Marlborough - [2][email address]
Networks Infrastructure (Routers/Switches/Firewalls/WAPs/UPS)
Alpha Technologies 1
APC 27
Aruba 143
Cisco 766
HWg 9
Kemp Technologies 2
Linksys 1
Netgear 1
Patapsco 5
Powerwave 1
Riello 1
Servers and Desktop Hardware
Compaq 1
Dell Inc. 1566
Hewlett-Packard 100
IBM 2
Intel 1
Lenovo 23
Toshiba 2612
Viglen 397
Yours Sincerely
Paul Horgan
Senior Performance Manager
Enfield Homes
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( * :
Direct 020 8375 The Edmonton Centre email paul[email address]
8365
36-44 South Mall web www.enfieldhomes.org
Edmonton Green
N9 0TN
Ÿ quality homes Ÿ excellent services Ÿ successful
communities
From: John Wicker [mailto:]
Sent: 25 January 2012 17:32
To: Enfield Homes Info
Subject: Freedom of Information request - IT Support Services
Dear Enfield Homes,
Please pass this on to the person who conducts Freedom of
Information requests.
I would like to request the following breakdown of the ALMO's
hardware maintenance and costs:
A list of the models of the physical servers, storage devices, tape
libraries, network switches and routers under support contracts; as
well as the cost and duration of said contracts, with start and end
dates and service level associated with the equipment. Could you
also supply the names of the suppliers of aforementioned support
services?
I would also request the name of the person/s in your organisation
responsible for the maintenance support contracts.
Yours faithfully,
John Wicker
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