IT Support Services
Dear One North East,
Please pass this on to the person who conducts Freedom of Information requests.
I would like to request the following breakdown of the agency's hardware maintenance and costs:
A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?
I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.
Yours faithfully,
John Wicker
Dear Mr Wicker,
Request for information under the Freedom of Information Act 2000 ("the
Act").
Thank you for your e-mail received 25 January 2012 in which you made a
request for certain information from One North East. You ask:
I would like to request the following breakdown of the agency's
hardware maintenance and costs:
A list of the models of the physical servers, storage devices, tape
libraries, network switches and routers under support contracts; as
well as the cost and duration of said contracts, with start and end
dates and service level associated with the equipment. Could you
also supply the names of the suppliers of aforementioned support
services?
I would also request the name of the person/s in your organisation
responsible for the maintenance support contracts.
I can confirm that we have begun our investigation into your query and
subject to any clarifications we may need to raise I expect to revert to
you within the 20 day deadline. Kind regards
Anne
Anne van’t Hoff
Legal Manager
Legal Services
One NorthEast
Stella House
Goldcrest Way
Newburn Riverside
Newcastle upon Tyne
NE15 8NY
Tel: (+44) 191 229 6690
Fax: (+44) 191 229 6201
Anne van't Hoff
Legal Manager - Core and Commercial Projects
( 0191 229 6690
* [1][email address]
" [2]www.onenortheast.co.uk
One North East, Stella House, Newburn Riverside, Newcastle upon Tyne NE15
8NY
One North East - the regional development agency for North East England,
visit http://www.onenortheast.co.uk to find out more.
References
Visible links
1. mailto:[email address]
mailto:[email address]
2. http://www.onenortheast.co.uk/
http://www.onenortheast.co.uk/
Dear Mr Wicker
Thank you for your FOI request.
I am pleased to enclose our response.
Please let me know if you have any questions.
Kind regards
John
John Hammill
Extended Enterprise & Corporate Support Manager
Legal Services
One North East
( 0191 229 6582
È07917 087460
6 0191 229 6227
* [1][email address]
" [2]www.onenortheast.co.uk
One North East - the regional development agency for North East England,
visit http://www.onenortheast.co.uk to find out more.
References
Visible links
1. mailto:[email address]
mailto:[email address]
2. http://www.onenortheast.co.uk/
http://www.onenortheast.co.uk/
Dear Mr Wicker
Thank you for your FOI request.
I am pleased to enclose our response.
Please let me know if you have any questions.
Kind regards
John
John Hammill
Extended Enterprise & Corporate Support Manager
Legal Services
One North East
( 0191 229 6582
È07917 087460
6 0191 229 6227
* [1][email address]
" [2]www.onenortheast.co.uk
One North East - the regional development agency for North East England,
visit http://www.onenortheast.co.uk to find out more.
References
Visible links
1. mailto:[email address]
mailto:[email address]
2. http://www.onenortheast.co.uk/
http://www.onenortheast.co.uk/
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