IT Support Services

The request was partially successful.

Dear One North East,

Please pass this on to the person who conducts Freedom of Information requests.

I would like to request the following breakdown of the agency's hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

Anne Vant Hoff, One North East

Dear Mr Wicker,

 

Request for information under the Freedom of Information Act 2000 ("the
Act").

 

Thank you for your e-mail received 25 January 2012 in which you made a
request for certain information from One North East. You ask:

 

     I would like to request the following breakdown of the agency's

     hardware maintenance and costs:

    

     A list of the models of the physical servers, storage devices, tape

     libraries, network switches and routers under support contracts; as

     well as the cost and duration of said contracts, with start and end

     dates and service level associated with the equipment. Could you

     also supply the names of the suppliers of aforementioned support

     services?

    

     I would also request the name of the person/s in your organisation

     responsible for the maintenance support contracts.

 

I can confirm that we have begun our investigation into your query and
subject to any clarifications we may need to raise I expect to revert to
you within the 20 day deadline.  Kind regards

 

 

Anne

 

Anne van’t Hoff

Legal Manager

 

Legal Services

One NorthEast

Stella House

Goldcrest Way

Newburn Riverside

Newcastle upon Tyne

NE15 8NY

 

Tel: (+44) 191 229 6690

Fax: (+44) 191 229 6201

 

 

 

Anne van't Hoff
Legal Manager - Core and Commercial Projects
(  0191 229 6690
* [1][email address]
" [2]www.onenortheast.co.uk
One North East, Stella House, Newburn Riverside, Newcastle upon Tyne NE15
8NY

 

One North East - the regional development agency for North East England,
visit http://www.onenortheast.co.uk to find out more.

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John Hammill, One North East

1 Attachment

Dear Mr Wicker

 

Thank you for your FOI request.

 

I am pleased to enclose our response.

 

Please let me know if you have any questions.

 

Kind regards

 

John

 

 

 

John Hammill
Extended Enterprise & Corporate Support Manager

Legal Services

One North East

( 0191 229 6582

È07917 087460

6 0191 229 6227
* [1][email address]

" [2]www.onenortheast.co.uk

 

One North East - the regional development agency for North East England,
visit http://www.onenortheast.co.uk to find out more.

show quoted sections

References

Visible links
1. mailto:[email address]
mailto:[email address]
2. http://www.onenortheast.co.uk/
http://www.onenortheast.co.uk/

John Hammill, One North East

1 Attachment

Dear Mr Wicker

 

Thank you for your FOI request.

 

I am pleased to enclose our response.

 

Please let me know if you have any questions.

 

Kind regards

 

John

 

 

 

John Hammill
Extended Enterprise & Corporate Support Manager

Legal Services

One North East

( 0191 229 6582

È07917 087460

6 0191 229 6227
* [1][email address]

" [2]www.onenortheast.co.uk

 

One North East - the regional development agency for North East England,
visit http://www.onenortheast.co.uk to find out more.

show quoted sections

References

Visible links
1. mailto:[email address]
mailto:[email address]
2. http://www.onenortheast.co.uk/
http://www.onenortheast.co.uk/