IT Support Services

The request was successful.

Dear Advantage West Midlands,

Please pass this on to the person who conducts Freedom of Information requests.

I would like to request the following breakdown of the agency's hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

Deana Cleaver, Advantage West Midlands

1 Attachment

Dear Mr. Wicker

Please find attached acknowledgement to you FOI request that we received today.

Kind regards,

Deana Cleaver
Advantage West Midlands
0121 503 3521

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Ray Flynn, Advantage West Midlands

1 Attachment

Dear Mr Wicker,

Please find attached AWM's response to your FOI request submitted to us on 25 January 2012.


Ray Flynn
Special Projects Manager
Advantage West Midlands

Direct line: +44(0)121 503 3489

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