IT Support Services
Dear West Lancashire District Council,
Please pass this on to the person who deals with Freedom of Information requests.
I would like to request the following breakdown of the Council's hardware maintenance and costs:
A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?
I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.
Yours faithfully,
John Wicker
Dear John
Thank you for your request for information under the provisions of the Freedom of Information Act 2000 I am sorry for the delay in responding to your request. However in October 2011 West Lancashire Borough Council outsourced its ICT services to One Connect Ltd. The total cost of the ICT contract is £1.079m and is not broken down. The contract is for 10 years with the option of an additional 5 years.
If you have any further queries please do not hesitate to contact me. If you are still unhappy with the response you are entitled to pursue any dissatisfaction through the Councils Complaints Procedure by writing to Mr Shaun Walsh, Transformation Manager.
Yours sincerely
Sylvia
Sylvia Smith
Snr Admin & Electoral Services Officer
West Lancashire Borough Council
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Tel: 01695 585031
Fax: 01695 585050
West Lancashire Borough Council,
52 Derby Street, Ormskirk, L39 2DF
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