IT Support Services

The request was successful.

Dear Surrey Heath Borough Council,

Please pass this on to the person who deals with Freedom of Information requests.

I would like to request the following breakdown of the Council's hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

FOI, Surrey Heath Borough Council

Dear Mr Wicker

Thank you for your request for information below which was received on 25 January 2012. I will deal with it under the Freedom of Information Act 2000. The FOI Act requires us to respond promptly and in any case no later than 20 working days, by 22 February 2012, unless it is necessary to consider the public interest test. If this is the case I will write to you again explaining that this will be happening. We are then required to provide a full response within such a time as is reasonable in the circumstances.

In some circumstances a fee may be payable and if that is the case, I will let you know. A fee notice will be issued to you, and you will be required to pay before we will proceed with your request.

If you have any queries about this email, please do not hesitate to contact me. It would be helpful if you would quote the reference number in the subject line in any future correspondence.

Mrs Geraldine Sharman
Records Manager and FOI Officer
Surrey Heath Borough Council
Surrey Heath House
Knoll Road
Camberley
Surrey
GU15 3HD
01276 707632
07973893801
www.surreyheath.gov.uk
 
Great Place • Great Community • Great Future

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FOI, Surrey Heath Borough Council

1 Attachment

Dear Mr Wicker,

Please find a response to your recent request attached.

Geraldine Sharman
_____________________________
Mrs Geraldine Sharman
Records Manager and FOI Officer
Surrey Heath Borough Council
Surrey Heath House
Knoll Road
Camberley
Surrey
GU15 3HD
01276 707632
07973893801
www.surreyheath.gov.uk
 
Great Place • Great Community • Great Future

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