IT Support Services

John Wicker made this Freedom of Information request to Folkestone & Hythe District Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Shepway District Council,

Please pass this on to the person who deals with Freedom of Information requests.

I would like to request the following breakdown of the Council's hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

Folkestone & Hythe District Council

Dear Mr Wicker

 

Thank you for your request; I will endeavour to supply the information you
have requested within the requisite 20 working days. If I think that it
will take longer, I will contact you.

 

Kind regards

 

Hayley Payne

Democratic Services Officer - Complaints & Information

Shepway District Council, Civic Centre, Castle Hill Avenue, Folkestone,
Kent. CT20 2QY

Email: [1][email address]

Tel: 01303 853469

Fax: 01303 853388

Website: [2]www.shepway.gov.uk

 

Follow us on Twitter and Facebook

 

P Please consider the environment before printing this email

 

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1. mailto:[email address]
2. http://www.shepway.gov.uk/

Folkestone & Hythe District Council

1 Attachment

Dear Mr Wicker

 

Thank you for submitting your request dated 25 January 2012. I apologise
for the slight delay in responding and thank you for your patience. Please
find the information you have requested in the attached document.

Any re-use of this information will be subject to the Re-use of Public
Sector Information Act. Should you require any further information, or if
you are not satisfied with our response, please do not hesitate to contact
me on 01303 853469. You may also request an internal review by writing to
the following address:

Freedom Of Information Appeals Officer
Legal and Democratic Services
Shepway District Council
Castle Hill Avenue
Folkestone
Kent CT20 2QY

Alternatively you can use our Customer Comment Form which can be accessed
at our website www.shepway.gov.uk

In addition, if you are not satisfied with our response you may apply to
the Information Commissioner for an independent review at the following
address:

The information Commissioner
Wyncliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Telephone 01625 545700
www.informationcommissioner.gov.uk

Kind regards

 

Hayley Payne

Democratic Services Officer - Complaints & Information

Tel: 01303 853469

Fax: 01303 853388

Shepway District Council, Civic Centre, Castle Hill Avenue, Folkestone,
Kent. CT20 2QY

Email: [1][email address]

Website: [2]www.shepway.gov.uk

 

Follow us on [3]Twitter and [4]Facebook

 

P Please consider the environment before printing this email

 

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References

Visible links
1. mailto:[email address]
2. http://www.shepway.gov.uk/
3. http://www.twitter.com/shepwaydc
http://www.twitter.com/shepwaydc
4. http://www.facebook.com/shepwaydistrictc...
http://www.facebook.com/shepwaydistrictc...

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