IT Support Services

John Wicker made this Freedom of Information request to Manchester City Council

The request was refused by Manchester City Council.

From: John Wicker

Dear Manchester City Council,

Please pass this on to the person who conducts Freedom of
Information reviews.

I would like to request the following breakdown of the Council's
hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape
libraries, network switches and routers under support contracts; as
well as the cost and duration of said contracts, with start and end
dates and service level associated with the equipment. Could you
also supply the names of the suppliers of aforementioned support

I would also request the name of the person/s in your organisation
responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

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Manchester City Council

Dear Mr Wicker

Re: Request for Information - Reference No: DOT/8QVM2M

Thank you for your request for information which was received by Manchester
City Council on 25th January 2012.

Please note that it may take up to 20 working days (approximately 4 weeks)
for the Council to consider your request and to provide a formal response.

If this timescale needs to be extended to consider an exemption you will be
notified and kept informed.

If you have any queries, please do not hesitate to contact me.

Yours sincerely

Cath Cryer
Information Compliance Unit
Democratic Services
PO Box 532
Town Hall
Albert Square
M60 2LA

Email: [Manchester City Council request email]

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Manchester City Council

Attachment Response Wicker.doc
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Dear John

Please find attached the reply to your Freedom of Information request.


Rachel Farrington
Business Support Lead
Information & Communication Technology Service (ICT)
P.O Box 164
M13 0UZ
Tel: 0161 277 5924
Int: 805 5924
[mobile number]
Fax: 0161 274 0010


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