IT Support Services

The request was partially successful.

Dear Magherafelt District Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I would like to request the following breakdown of the Council's hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

Anne-Marie Campbell, Magherafelt District Council

Dear Mr Wicker,

Thank you for your email which we received on the 25 January 2012 regarding IT Support Services. Your request has been dealt with under the Freedom of Information Act 2000.

The information you requested is provided below:

ITEM TYPE OF SUPPPORT CONTRACT Maintenance Costs Duration
2 X IBM x3550 M2 Servers 12 month manufactures warranty N/A Expired December 2011
4 X HP DL350 Prolient Servers used as software SAN's (storeage) Manufactures warranty N/A 2 X expires December 2012
2 X expired
Network Switches
4 X Netgear FS728TS Manufactures warranty N/A Expired
2 X CISCO SD 2008 Manufactures warranty N/A March 2012

Tape Drives HP Super DLT Manufactures warranty N/A Expired

I trust that you will find the response satisfies the duty of disclosure imposed by the Freedom of Information Act 2000. However, I would advise you that if you are unhappy with the response or if you are unhappy with the way we have handled your request you have the right to seek a review of this matter by writing to:

The Chief Executive
Magherafelt District Council
50 Ballyronan Road
Magherafelt
BT45 6EN

If after such a review you are still unhappy with the response, you have the right to appeal to the Information Commissioner who will undertake an independent review. The Information Commissioner may be contacted at the following address:

Information Commissioner's Officer
51 Adelaide Street
BELFAST
BT2 8FE

There is no charge for making an appeal.

Regards

Anne-Marie Campbell
Director of Policy and Development
Magherafelt District Council
50 Ballyronan Road
Magherafelt
Co Derry
N Ireland
BT45 6EN
Tel: 02879397979

show quoted sections