IT Support Services

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Dear Student Awards Agency for Scotland,

Please pass this on to the person who conducts Freedom of Information reviews.

I would like to request the following breakdown of the Agency’s hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

Student Awards Agency for Scotland

1 Attachment

Please find attached a formal reply to your FOI request dated 25 January.

Kind regards


<<RAG 3790 - Final reply.pdf>>

Sarah Duncan

Chief Executive's Office

Student Awards Agency for Scotland

0131 244 5890

My working pattern is Monday, Wednesday, Thursday.

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