IT Support Services

John Wicker made this Freedom of Information request to Scottish Parliamentary Corporate Body This request has been closed to new correspondence. Contact us if you think it should be reopened.

Response to this request is long overdue. By law, under all circumstances, Scottish Parliamentary Corporate Body should have responded by now (details). The person who made the request can complain by requesting an internal review.

John Wicker
Delivered

Dear Scottish Parliamentary Corporate Body,

Please pass this on to the person who conducts Freedom of Information reviews.

I would like to request the following breakdown of the Body’s hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

Link to this Report