IT Support Services

The request was successful.

Dear Blaby District Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I would like to request the following breakdown of the Council's hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

Freedom of Information Mailbox, Blaby District Council

FOI- 31-12

Dear Sir,

Freedom of Information Request

I acknowledge your request for information received on the 25th January, 2012.
 
Your request is being considered and you will receive the information requested within the statutory timescale of 20 working days as defined by the Freedom of Information Act 2000, subject to the information not being exempt or containing a reference to a third party.

If appropriate, the information may be provided in paper copy, normal font size. If you require alternative formats, e.g. language, audio, large print, etc. then please let me know.

For your information, the Regulations define a number of exceptions which may prevent release of the information you have requested. There will be an assessment and if any of the exception categories apply then the information will not be released. You will be informed if this is the case, including your rights of appeal.

If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you. You will be informed if this is the case.

There may a fee payable for this information. This will be considered and you will be informed if a fee is payable. In this event the fee must be paid before the information is processed and released. The 20 working day time limit for responses is suspended until receipt of the payment.
 
The information that we provide in response to the Environmental Information Regulations 2004 requests is subject to copyright protection.  The copyright is owned by either the Council or a third party. Simply because the information is available under the legislation does not mean the Council or the third party has waived its copyright.

You are free to use any information supplied for your own non-commercial research or private study purposes.  However in line with Section 7 of Re-use of Public Sector Information Regulations, Blaby District Council has not yet identified any content which it will permit the re-use of information.

If you have any queries or concerns then please contact Legal Services at Blaby District Council, Council offices, Desford Road, Narborough, Leicester. LE19 2EP. Telephone 0116 2727678, email [email address]. Please quote the above reference number on any correspondence.

Further information is also available from the Information Commissioner at:
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Telephone  01625 545 700, www.informationcommissioner.gov.uk

Yours sincerely

Elaine Perry
For and on behalf of Legal Services
Blaby District Council
[email address]

Visit Our Website: www.blaby.gov.uk

Please save paper and only print out what is necessary

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Freedom of Information Mailbox, Blaby District Council

1 Attachment

FOI-31-12

Dear Mr Wicker

Please find Attached a response to your Freedom of Information Request.

Yours sincerely

Kath Marsden
For and on behalf of Legal Services
Blaby District Council
[email address]

Visit Our Website: www.blaby.gov.uk

Please save paper and only print out what is necessary

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