IT Support Services

Response to this request is long overdue. By law, under all circumstances, London Borough of Barking and Dagenham Council should have responded by now (details). You can complain by requesting an internal review.

Dear Barking and Dagenham Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I would like to request the following breakdown of the Council's hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

Corporate Complaints Team, London Borough of Barking and Dagenham Council

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