IT Support Services

John Wicker made this Freedom of Information request to Rose Bruford College

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The request was successful.

Dear Rose Bruford College,

Please pass this on to the person who conducts Freedom of Information requests.

I would like to request the following breakdown of the college's hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

Marc Wilson, Rose Bruford College

We do not have any separate hardware support contracts, all our equipment is supported by manufacture warranties during its lifecycle and internally by staff

Our servers are HP, which all come with a 5 year extended warranty and all our network equipment is covered by manufacturer lifetime warranties, all on a NBD basis

Rose Bruford College

Marc Wilson

Rose Bruford College, London’s International Drama School

Rose Bruford College
Lamorbey Park Campus,
Burnt Oak Lane, Sidcup, Kent. DA15 9DF. UK.
t +44(0)20 8308 2600 f +44(0)20 8308 0542 ddi +44(0)20 8308 2619 mobile 07866 749 893

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