IT Support Services

John Wicker made this Freedom of Information request to Isis Innovation Limited This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

John Wicker
Delivered

Dear Isis Innovation Limited,

Please pass this on to the person who conducts Freedom of Information requests.

I would like to request the following breakdown of the company's hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

Link to this Report
UAS Foi, Isis Innovation Limited

1 Attachment

Dear Mr Wicker,

I attach a reply to your request for information from Isis Innovation.

Please would you also accept my apologies as we will probably not be able to give you the information you requested from the Voltaire Foundation by the promised deadline of 24 Feb. I hope the delay will be no more than a few days.

Yours sincerely,

Adrienne Lingard

Council Secretariat
University Offices
Wellington Square
Oxford
OX1 2JD

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Link to this Report