IT Support Services

John Wicker made this Freedom of Information request to St Stephen's House, Oxford

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The request was successful.

Dear St Stephen’s House, Oxford,

Please pass this on to the person who conducts Freedom of Information requests.

I would like to request the following breakdown of the college's hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

Michele Smith, St Stephen's House, Oxford

Dear Mr Wicker
Thank you for your FOI enquiry about our IT facilities.  Can you tell me
why you wish to know this information?
We are a small college with a part time IT officer (2 hrs per week) and
rely on the university computing department for backing up our data and
for looking after our hub.  We have a Dell server and various PC's.  Is
there anything else that you wish to know?
Michele Smith
On 27 Jan 2012, at 13:55, Sue Keeling wrote:

Please see the message below.


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