IT Support Services
Dear Magdalen College, Oxford,
Please pass this on to the person who conducts Freedom of Information requests.
I would like to request the following breakdown of the college's hardware maintenance and costs:
A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?
I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.
Yours faithfully,
John Wicker
Dear Mr Wicker,
We have no support contracts on storage devices, tape libraries, network
switches or routers, but we do have two physical server support
contracts from Dell that expire in July 2012. Most equipment servicing
is done in-house.
The Computer Officer ([email address]) should be contacted
for all IT-related maintenance enquiries.
Yours sincerely,
Nancy Cowell
College Secretary/Academic Administrator
--
Mrs Nancy Cowell
College Secretary/Academic Administrator
Magdalen College, Oxford OX1 4AU
Tel: 01865 276113; Fax: 01865 276094
[Magdalen College request email]
Magdalen College is a Registered Charity, No.1142149
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