IT Support Services

John Wicker made this Freedom of Information request to Nuffield College, Oxford

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Nuffield College, Oxford,

Please pass this on to the person who conducts Freedom of Information requests.

I would like to request the following breakdown of the college's hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

Claire Bunce, Nuffield College, Oxford

I am away until Tuesday 31 January. If you have an urgent query please contact the Lodge on 01865 278500.

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Nuffield College is a Registered Charity No. 1137506. Registered Office: Nuffield College, New Road, Oxford, OX1 1NF

gwilym hughes, Nuffield College, Oxford

Dear Mr Wicker I am responding to your request about IT Support
Sevices. There has been some discussion about the admissibility of
your request (hence the delay in response) but I am able to inform
you that Nuffield College use the following companies(which also
cover VMWare, SAN, BackUps and Windows Updates): HP (which were
3Com) LAN3 European Electronique ARCserve Appsense DataCore VEEAM
Shavlik Our IT budget for the year 2011 to 2012 is £119,000.
Contracts are approved by the IT Manager and signed off by the
Bursar. Yours sincerely Gwilym Hughes Bursar