IT Support Services

The request was refused by Industrial Development Advisory Board.

Dear Industrial Development Advisory Board,

Please pass this on to the person who conducts Freedom of Information reviews.

I would like to request the following breakdown of the Board’s hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

FOI Requests,

Dear Mr Wicker,
 
The Industrial Development Advisory Board (IDAB) is an advisory Non
Departmental Public Body that provides advice to Ministers. It is not an
Executive Agency and is not subject to the Freedom of Information Act as a
separate entity.

If you have any queries about this email, please contact the information
rights unit at BIS. Please remember to quote the reference number above in
any future communications.

Kind regards,
Information Rights Unit

Security and Information Rights Unit | Department for Business, Innovation
& Skills  | Victoria 3, 5th Floor, 1 Victoria Street, London, SW1H OET|
[1]www.bis.gov.uk

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difference by supporting sustained growth and higher skills across the
economy. BIS: working together for growth

-----Original Message-----
From: John Wicker [[2]mailto:[FOI #101861 email]]
Sent: 25 January 2012 14:50
To: FOI Requests
Subject: Freedom of Information request - IT Support Services

     Dear Industrial Development Advisory Board,
    
     Please pass this on to the person who conducts Freedom of
     Information reviews.
    
     I would like to request the following breakdown of the Board’s
     hardware maintenance and costs:
    
     A list of the models of the physical servers, storage devices, tape
     libraries, network switches and routers under support contracts; as
     well as the cost and duration of said contracts, with start and end
     dates and service level associated with the equipment. Could you
     also supply the names of the suppliers of aforementioned support
     services?
    
     I would also request the name of the person/s in your organisation
     responsible for the maintenance support contracts.
    
     Yours faithfully,
    
     John Wicker
    
     -------------------------------------------------------------------
   
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