Details of request “IT Support Services

Event history

This table shows the technical details of the internal events that happened to this request on WhatDoTheyKnow. This could be used to generate information about the speed with which authorities respond to requests, the number of requests which require a postal response and much more.

Caveat emptor! To use this data in an honourable way, you will need a good internal knowledge of user behaviour on WhatDoTheyKnow. How, why and by whom requests are categorised is not straightforward, and there will be user error and ambiguity. You will also need to understand FOI law, and the way authorities use it. Plus you'll need to be an elite statistician. Please contact us with questions.

id event_type details created_at described_state calculated_state last_described_at link
485800  sent    2012-01-26 14:24:59 +0000  waiting_response  waiting_response  2012-01-26 14:25:00 +0000  outgoing  
485930  response    2012-01-26 14:50:04 +0000  waiting_response  waiting_response  2012-01-27 15:22:42 +0000  incoming  
489615  response    2012-01-31 14:47:29 +0000  rejected  rejected  2012-01-31 16:54:00 +0000  incoming  
489784  followup_sent    2012-01-31 16:55:37 +0000        outgoing  
490326  response    2012-02-01 14:12:56 +0000  waiting_response  waiting_response  2012-02-01 14:13:49 +0000  incoming  
491661  response    2012-02-03 13:44:31 +0000  successful  successful  2012-02-03 13:55:48 +0000  incoming  
16492410  edit_attachment  prominence  2023-12-15 15:22:23 +0000         

Here described means when a user selected a status for the request, and the most recent event had its status updated to that value. calculated is then inferred by WhatDoTheyKnow for intermediate events, which weren't given an explicit description by a user. See the search tips for description of the states.

You can get this page in computer-readable format as part of the main JSON page for the request. See the API documentation.