IT Support Services

John Wicker made this Freedom of Information request to Nailsea Town Council

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The request was successful.

Dear Nailsea Town Council,

Please pass this on to the person who conducts Freedom of Information requests.

I would like to request the following breakdown of the Council's hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

Liz Fey, Nailsea Town Council

Dear John


In response to your email of the 26^th January 2012 we detail below the
current expenditure this year for our hardware maintenance and costs:


Hewlett Packard ML110 Server                 

Microsoft Small Business Server 2011 5
Client                                                     £528.55

5 x Western Digital 1 Tb External USB Backup Devices @ 74.67 each         

2 x Netgear N150 Wireless Access Points @ £52.63
each                                 £105.26

8 x Ethernet Patch

Delivery Set up and


We also pay £200 a year to our computer technician for support services.


I hope this answers your question.


Liz Fey

Finance Officer


Nailsea Town Council

Tithe Barn, Church Lane, Nailsea BS48 4NG

Tel:  01275 855277


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