IT supplier of Online Social Care

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Dear Isle of Anglesey Council,

Can you please provide the following information of your IT supplier of Online Social Care (Information and advice/online assessment etc.)

1. Who is the current supplier of this system/s and what is the system’s name?
2. At what date did you start using the current system, and what was the previous IT system?
3. When is the system due for renewal?
4. How much is the total cost of the contract p.a. (including support and maintenance)?

Yours faithfully,

Frank Turnip

Legal Policy,

I write to acknowledge receipt of your request, made under access to information legislation, for information held by the Council.

Please be advised that, in accordance with the Freedom of Information Act 2000 and the Environmental Information Regulations 2004, we aim to respond to your request within 20 working days.

Yours sincerely

Beryl Jones
Information Compliance Officer

show quoted sections

Emma Edwards,

FOI REF 1229

From: Frank Turnip [mailto:[FOI #260984 email]]

Dear Mr Turnip

Thank you for your recent request for information. Please find below our response to your request, in respect of our Social Care System provider.

1. Who is the current supplier of this system/s and what is the system’s name?
CareWorks provides us with the RAISE Social Care System, purchased as part of the Welsh System Consortium (WSC), which includes eight Local Authorities.

2. At what date did you start using the current system, and what was the previous IT system?
Our previous system, was called “Client Index”.
We started using RAISE in approximately October 2004 (WSC roll out of the RAISE System was between 2002-2005).

3. When is the system due for renewal?
Our current extension ends at the 31st March 2016.

4. How much is the total cost of the contract p.a. (including support and maintenance)?
As we are currently in the process of awarding a contact to a new supplier, we believe that it would not be appropriate at this time to share this information, as it is considered commercially confidential.

I trust this concludes our response.

Yours faithfully,

Emma Edwards
Compliance Officer