IT Strategy and Systems

The request was successful.

Dear Department for Environment, Food and Rural Affairs,

Under the Freedom of Information Act, could you please send me:

a) the latest copy of your IT Strategy / Strategies, including any
"e" or web strategies.
b) the names of any applications that you have purchased to manage
your HR, Purchase to Pay, Finance, CRM, time sheet (including
flexible working time) and IT Service Desk and/or Help Desk data.
c) the date and the initial capital and other costs for the initial
implementation of these applications.
d) the names of the organisations that you have entered into a
contract with to: firstly, supply these systems and secondly,
perform annual support.
e) the values of any annual support costs that are payable in
relation to these systems, broken down by system and organization
the fee is payable to.
f) the expiration date of the contracts for each of these
applications.

Please reply for your organization and any other organization(s)
that you have responsibility for.

Yours faithfully,

William Olde

Helpline, Defra (CCU), Department for Environment, Food and Rural Affairs

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Regards
Customer Contact Unit
Defra

Department for Environment, Food and Rural Affairs (Defra)

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IS Communications (LCS-ISBS), Department for Environment, Food and Rural Affairs

1 Attachment

Dear Mr Olde,

Please find attached acknowledgement of your Freedom of Information request

Regards,

Jodie Walker
Information Management Representative
Department for Environment, Food & Rural Affairs [Defra]
  Information Services
IS - Business Services - Communications Team

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IS Communications (LCS-ISBS), Department for Environment, Food and Rural Affairs

1 Attachment

Dear Mr Olde,

Please find attached response to your Freedom of Information request.

Regards

Jodie Walker
Information Management Representative
Department for Environment, Food & Rural Affairs [Defra]
Information Services
IS - Business Services - Communications Team

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Dear IS Communications (LCS-ISBS),

Thank you for the response. In it you say the response to point a (the latest copy of your IT Strategy / Strategies, including any "e" or web strategies) is "attached separately to the email". There is no additional attachment, could you resend please?

Yours sincerely,

William Olde

IS Communications (LCS-ISBS), Department for Environment, Food and Rural Affairs

1 Attachment

Dear Mr Olde,

Apologies for the error, please find the strategy now attached.

IS Communications

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Dear IS Communications (LCS-ISBS),

Thanks, I've now received the document.

Yours sincerely,

William Olde