IT Research providers used

Response to this request is long overdue. By law, under all circumstances, University of Liverpool should have responded by now (details). You can complain by requesting an internal review.

Dear University of Liverpool,

What IT Research providers are you using for your IT Services department, Academic Staff and Students?
Do you have a subscription with Gartner?
How much do you pay annually for this subscription?
When does this subscription end?
When are the budgets released for University Library E-Resources?
What month are the subscription packages for E-Resources signed up for?

Yours faithfully,

Ash Haque

foi Uof Liverpool, University of Liverpool

Dear Mr. Haque,

Thank you for your email of 18th July 2017 requesting information about IT research providers. I am writing to let you know that we have received your request and will process it as soon as possible, and in any case within 20 working days of the day we received the request. You will hear back from us by16th August 2017 at the latest.

Yours sincerely

Mrs Lesley Jackson, FOI Co-ordinator
The University of Liverpool, Foundation Building,
765 Brownlow Hill, Liverpool L69 7ZX

Email [University of Liverpool request email]
Fax: 0151 794 3272

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foi Uof Liverpool, University of Liverpool

2 Attachments

                                                                                                                                   

[1]Mrs Vicki Heath Data Protection & Freedom of Information Officer The
Foundation Building 765 Brownlow Hill Liverpool L69 7ZX F 0151 794 2148 E
[University of Liverpool request email]
www.liverpool.ac.uk                                                                                                                    

                                                                                                                    

 

Our Ref: FOI/VH

                                                                                                                    

 

 

27 July 2017

 

 

Mr Ashraaf Haque

Via email: Ashraaf Haque <[FOI #419509 email]>

 

 

Dear Mr Haque,

I refer to your email of 18 July 2017 requesting information regarding IT
Research providers and Library E-Resources. I am happy to provide you with
the information requested:

What IT Research providers are you using for your IT Services department,
Academic Staff and Students?

Outside of our own direct on-line research our primary IT related research
provider is Gartner.

 

Do you have a subscription with Gartner?

Yes.

 

How much do you pay annually for this subscription?

£43,800.

 

When does this subscription end?

Current subscription ends in December 2017.

 

When are the budgets released for University Library E-Resources?

Our financial year commences on 1 August and this is when the budgets are
made available.

 

What month are the subscription packages for E-Resources signed up for?

 

No. of E-Resources % of total
Month Renewed E-Resources
January 88 35
February 7 2.7
March 10 4
April 12 4.7
May 3 1.2
June 13 5.2
July 22 8.7
August 45 17.9
September 19 7.5
October 14 5.5
November 10 4
December 9 3.6
Totals 252 100

 

If you are not satisfied with the University’s response to your request,
you may ask the University to review it. If you wish to do this, please
write to the Freedom of Information Reviewer, Legal & Compliance, The
University of Liverpool, The Foundation Building, 765 Brownlow Hill,
Liverpool, L69 7ZX (email [2][University of Liverpool request email]) enclosing a copy of your
original request and explaining your complaint. Please include an address
for correspondence.

If you remain dissatisfied with the handling of your request, you have a
right to appeal to the Information Commissioner at:-

The Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF.

Telephone: 0303 123 1113

Website: [3]www.ico.org.uk

Yours sincerely,

 

 

 

Vicki Heath

 

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Dear foi Uof Liverpool,

Thank you very much for your response.

Who can I contact to discuss providing services similar to Gartner ?

Yours sincerely,

Ashraaf Haque