Dear Ash

I acknowledge receipt of your email/letter received by this office on
18^th July 2017 in which you requested information regarding IT Research
Providers 

Your request will now be dealt with under the Freedom of Information Act
2000 and has been allocated reference FOI17-205 which should be quoted in
all correspondence. We will respond to your request within 20 working days
starting the next working day after receipt, therefore you can expect to
receive a response no later than 16^th August 2017.

Where we consider that we will not be able to meet this deadline or if
further time is required to consider the public interest test we will
contact you as soon as possible and give you a revised date for response.

In some circumstances a fee may be payable and, if that is the case, we
will let you know. A fees notice will be issued to you, and you will be
required to pay before we will proceed to deal with your request.

Yours sincerely

Steve Moss   Steve Moss
 
Strategic Planning & Governance   Adran Cynllunio Strategol a
Llywodraethu
Cardiff University   Prifysgol Caerdydd
Friary House   Friary House
Greyfriars Road   Heol y Brodyr Llwydion
Cardiff CF10 3AE   Caerdydd CF10 3AE
     
Tel: 029 208 70338   Ffon: 029 208 70338
E-mail: [1][email address]   E-bost: [2][email address]
 

We welcome correspondence in Welsh or English - Rydym yn croesawu
gohebiaeth trwy’r Gymraeg neu’r Saesneg

The Data Protection Act is changing! To find out more join the GDPR Yammer
Group [3]here

Mae'r Ddeddf Diogelu Data yn cael ei disodli! I gael gwybod rhagor,
dilynwch Grŵp Yammer GDPR drwy glicio [4]yma

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Dear Ash

I am writing in response to your Freedom of Information request dated
18^th July 2017 in which you requested information regarding IT Research
Providers.

For ease of reference, I have reproduced your questions below and set out
our corresponding responses:

1. What IT Research providers are you using for your IT Services
Department, Academic Staff and Students?

Gartner

2. Do you have a subscription with Gartner?

Yes

3. How much do you pay annually for this subscription?

£35,000

4. When does this subscription end?

December 2018

5. When are the budgets released for University Library E-Resources?

The e-resources budgets are usually released to the Academic Schools in
August of each year.

6. What month are the subscription packages for E-Resources signed up for?

Subscription packages can be signed up to at any point in the year –
there’s no set date for these

I trust this information satisfies your enquiry. The University has a
Freedom of Information Complaints Procedure should you feel dissatisfied
with this response or the way in which your request was handled.
Complaints must be made in writing and must set out why you believe the
University has not met its obligations under the Freedom of Information
Act.  You may email your complaint to [1][email address] where
it will be forwarded to the Director of Strategic Planning and Governance
who will be responsible for overseeing the review.

If you remain dissatisfied following the outcome of your complaint, you
have the right to apply directly to the Information Commissioner for
consideration.  The Information Commissioner can be contacted at the
following address: Information Commissioner's Office, Wycliffe House,
Water Lane, Wilmslow, Cheshire, SK9 5AF.

I would like to take this opportunity to thank you for your interest in
Cardiff University. If you require further assistance please feel free to
contact me.

Yours sincerely

Steve Moss   Steve Moss
 
Strategic Planning & Governance   Adran Cynllunio Strategol a
Llywodraethu
Cardiff University   Prifysgol Caerdydd
Friary House   Friary House
Greyfriars Road   Heol y Brodyr Llwydion
Cardiff CF10 3AE   Caerdydd CF10 3AE
     
Tel: 029 208 70338   Ffon: 029 208 70338
E-mail: [2][email address]   E-bost: [3][email address]
 

We welcome correspondence in Welsh or English - Rydym yn croesawu
gohebiaeth trwy’r Gymraeg neu’r Saesneg

The Data Protection Act is changing! To find out more join the GDPR Yammer
Group [4]here

Mae'r Ddeddf Diogelu Data yn cael ei disodli! I gael gwybod rhagor,
dilynwch Grŵp Yammer GDPR drwy glicio [5]yma

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Dear Ash

I'm glad to hear you are happy with our response. In terms of providing
services similar to Gartner, I would recommend visiting the 'Supplier'
section of our 'Why Work with Us' page which can be accessed here:
 [1]https://www.cardiff.ac.uk/business/why-w...

I hope this helps, but please don't hesitate to contact us again if there
is anything else we can do.

Kind regards,

Steve

Steve Moss   Steve Moss
 
Strategic Planning & Governance   Adran Cynllunio Strategol a
Llywodraethu
Cardiff University   Prifysgol Caerdydd
Friary House   Friary House
Greyfriars Road   Heol y Brodyr Llwydion
Cardiff CF10 3AE   Caerdydd CF10 3AE
     
Tel: 029 208 70338   Ffon: 029 208 70338
E-mail: [2][email address]   E-bost: [3][email address]
 

We welcome correspondence in Welsh or English - Rydym yn croesawu
gohebiaeth trwy’r Gymraeg neu’r Saesneg

The Data Protection Act is changing! To find out more join the GDPR Yammer
Group [4]here

Mae'r Ddeddf Diogelu Data yn cael ei disodli! I gael gwybod rhagor,
dilynwch Grŵp Yammer GDPR drwy glicio [5]yma

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