IT Research providers used

Response to this request is long overdue. By law, under all circumstances, University of Bristol should have responded by now (details). You can complain by requesting an internal review.

Dear University of Bristol,

What IT Research providers are you using for your IT Services department, Academic Staff and Students?
Do you have a subscription with Gartner?
How much do you pay annually for this subscription?
When does this subscription end?
When are the budgets released for University Library E-Resources?
What month are the subscription packages for E-Resources signed up for?

Yours faithfully,

Ash Haque

University of Bristol FOI mailbox, University of Bristol

Thank you for your e-mail.  The University will endeavour to respond to
requests under the Freedom of Information Act within 20 working days.  

 

However, we are currently extremely  a delay in providing responses as we
are short staffed and have a significant backlog of requests which we are
working through as quickly as we can.  This means that some responses may
be delayed beyond the statutory 20 days.   We apologies for any
inconvenience that this may cause.  We have contacted the Information
Commissioner’s Office to explain the situation.

 

We may need to ask you certain questions to clarify your request to ensure
we fully understand what information is being requested. If so, the 20
working day deadline will be calculated once we have received such
clarification. 

 

The University's A-Z index can help in locating information that is
publicly available on the University's
website: [1]http://www.bristol.ac.uk/index/

 

Our Publication Scheme is available
at: [2]http://www.bristol.ac.uk/media-library/s...

 

The Higher Education Statistics Agency (HESA) annually publish certain
data about students and higher education, and also have a bespoke data
request service: [3]https://www.hesa.ac.uk/

 

For further information about the University's FOI procedure, please
see: [4]http://www.bristol.ac.uk/secretary/foi/

References

Visible links
1. http://www.bristol.ac.uk/index/
2. http://www.bristol.ac.uk/media-library/s...
3. https://www.hesa.ac.uk/
4. http://www.bristol.ac.uk/secretary/foi/

Dear University of Bristol,

could I get a response on this please?

Yours faithfully,

Ashraaf Haque

University of Bristol FOI mailbox, University of Bristol

Thank you for your e-mail.  The University will endeavour to respond to
your request under the Freedom of Information Act within 20 working days.
 However, we are currently experiencing a delay in providing responses.

We are currently short staffed and have a significant backlog
of requests which we are working through as quickly as we can.  This means
that some responses may be delayed beyond the statutory 20 days.  We
apologise for any inconvenience that this may cause. We have contacted the
Information Commissioner’s Office to explain the situation.

 

We may need to ask you certain questions to clarify your request to ensure
we fully understand what information is being requested. If so, the 20
working day deadline will be calculated once we have received such
clarification. 

 

The University's A-Z index can help in locating information that is
publicly available on the University's
website: [1]http://www.bristol.ac.uk/index/

 

Our Publication Scheme is available
at: [2]http://www.bristol.ac.uk/media-library/s...

 

The Higher Education Statistics Agency (HESA) annually publish certain
data about students and higher education, and also have a bespoke data
request service: [3]https://www.hesa.ac.uk/

 

For further information about the University's FOI procedure, please
see: [4]http://www.bristol.ac.uk/secretary/foi/

References

Visible links
1. http://www.bristol.ac.uk/index/
2. http://www.bristol.ac.uk/media-library/s...
3. https://www.hesa.ac.uk/
4. http://www.bristol.ac.uk/secretary/foi/

Dear University of Bristol,

please can you get back to me on this

Yours faithfully,

Ashraaf Haque

University of Bristol FOI mailbox, University of Bristol

Dear Mr Haque,

Thank you for your below email. 
I apologise for the delay in providing our response.  As you may be aware,
we are currently extremely short staffed and have a significant backlog,
which we are working through as quickly as we can.  We have contacted the
Information Commissioner’s Office to explain the situation. 
In terms of your request we are awaiting the information from the relevant
department. Please be assured that we are working on your request and aim
to provide you with a response as soon a possible. 
Kind regards
Christabel
FOI Team

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From: Ashraaf Haque <[FOI #419499 email]>
Sent: 04 October 2017 15:45
To: University of Bristol FOI mailbox
Subject: Re: Freedom of Information request - IT Research providers used
 
Dear University of Bristol,

please can you get back to me  on this

Yours faithfully,

Ashraaf Haque

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