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IT Research providers used

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Dear University of Bristol,

What IT Research providers are you using for your IT Services department, Academic Staff and Students?
Do you have a subscription with Gartner?
How much do you pay annually for this subscription?
When does this subscription end?
When are the budgets released for University Library E-Resources?
What month are the subscription packages for E-Resources signed up for?

Yours faithfully,

Ash Haque

University of Bristol FOI mailbox, University of Bristol

Thank you for your e-mail.  The University will endeavour to respond to
requests under the Freedom of Information Act within 20 working days.  

 

However, we are currently extremely  a delay in providing responses as we
are short staffed and have a significant backlog of requests which we are
working through as quickly as we can.  This means that some responses may
be delayed beyond the statutory 20 days.   We apologies for any
inconvenience that this may cause.  We have contacted the Information
Commissioner’s Office to explain the situation.

 

We may need to ask you certain questions to clarify your request to ensure
we fully understand what information is being requested. If so, the 20
working day deadline will be calculated once we have received such
clarification. 

 

The University's A-Z index can help in locating information that is
publicly available on the University's
website: [1]http://www.bristol.ac.uk/index/

 

Our Publication Scheme is available
at: [2]http://www.bristol.ac.uk/media-library/s...

 

The Higher Education Statistics Agency (HESA) annually publish certain
data about students and higher education, and also have a bespoke data
request service: [3]https://www.hesa.ac.uk/

 

For further information about the University's FOI procedure, please
see: [4]http://www.bristol.ac.uk/secretary/foi/

References

Visible links
1. http://www.bristol.ac.uk/index/
2. http://www.bristol.ac.uk/media-library/s...
3. https://www.hesa.ac.uk/
4. http://www.bristol.ac.uk/secretary/foi/

Dear University of Bristol,

could I get a response on this please?

Yours faithfully,

Ashraaf Haque

University of Bristol FOI mailbox, University of Bristol

Thank you for your e-mail.  The University will endeavour to respond to
your request under the Freedom of Information Act within 20 working days.
 However, we are currently experiencing a delay in providing responses.

We are currently short staffed and have a significant backlog
of requests which we are working through as quickly as we can.  This means
that some responses may be delayed beyond the statutory 20 days.  We
apologise for any inconvenience that this may cause. We have contacted the
Information Commissioner’s Office to explain the situation.

 

We may need to ask you certain questions to clarify your request to ensure
we fully understand what information is being requested. If so, the 20
working day deadline will be calculated once we have received such
clarification. 

 

The University's A-Z index can help in locating information that is
publicly available on the University's
website: [1]http://www.bristol.ac.uk/index/

 

Our Publication Scheme is available
at: [2]http://www.bristol.ac.uk/media-library/s...

 

The Higher Education Statistics Agency (HESA) annually publish certain
data about students and higher education, and also have a bespoke data
request service: [3]https://www.hesa.ac.uk/

 

For further information about the University's FOI procedure, please
see: [4]http://www.bristol.ac.uk/secretary/foi/

References

Visible links
1. http://www.bristol.ac.uk/index/
2. http://www.bristol.ac.uk/media-library/s...
3. https://www.hesa.ac.uk/
4. http://www.bristol.ac.uk/secretary/foi/

Dear University of Bristol,

please can you get back to me on this

Yours faithfully,

Ashraaf Haque

University of Bristol FOI mailbox, University of Bristol

Dear Mr Haque,

Thank you for your below email. 
I apologise for the delay in providing our response.  As you may be aware,
we are currently extremely short staffed and have a significant backlog,
which we are working through as quickly as we can.  We have contacted the
Information Commissioner’s Office to explain the situation. 
In terms of your request we are awaiting the information from the relevant
department. Please be assured that we are working on your request and aim
to provide you with a response as soon a possible. 
Kind regards
Christabel
FOI Team

--------------------------------------------------------------------------

From: Ashraaf Haque <[FOI #419499 email]>
Sent: 04 October 2017 15:45
To: University of Bristol FOI mailbox
Subject: Re: Freedom of Information request - IT Research providers used
 
Dear University of Bristol,

please can you get back to me  on this

Yours faithfully,

Ashraaf Haque

University of Bristol FOI mailbox, University of Bristol

Dear Mr Haque,

 

Freedom of Information Request: (FOI17- 272)

 

I refer to your Freedom of Information Request received on 18th July 2017.
We apologise for the delay in providing our response.  We are currently
extremely short staffed and have a significant backlog, which we are
working through as quickly as we can.  We have contacted the Information
Commissioner’s Office to explain the situation.

 

University’s Response

 

Further to Section 1 of the Freedom of Information Act 2000 (the “Act”) we
confirm that the information requested is held by the University of
Bristol (the “University”).

 

The information you have requested follows your questions below.

 

Your Request

1. What IT Research providers are you using for your IT Services
department, Academic Staff and Students?

We require some clarification to answer this question. Could you clarify
what you mean by “IT research providers” do you mean what online journals
the University subscribes to or are you seeking other information? As the
request is overdue I have provided the information for the other
questions. Please supply the clarification for this question to enable us
to provide a response.   

 

2. Do you have a subscription with Gartner?

Yes.

 

3. How much do you pay annually for this subscription?

This information has been withheld under Section 43(2) of the Freedom of
Information Act as the University deems this question to be commercially
sensitive.

 

This exempts information if its disclosure under this Act would, or would
be likely to; prejudice the commercial interests of any person (including
the public authority holding it). Section 43(2) is a qualified exemption
that requires the University to weigh the public interest in favour of
disclosure, which is presumed from the FOIA, against the public interest
in withholding the information.

 

While it is recognised that there is a legitimate public interest in
understanding how public funds are spent, the University will not disclose
information which would have detrimental consequences for the University
or its suppliers.

 

Public interest considerations 

 

There is a clear public interest in transparency around the expenditure of
organisations subject to the Freedom of Information Act to ensure that
money is spent appropriately and value for money is obtained. Disclosure
of such information could lead to more competitive pricing and
greater value for money being achieved in future. 

 

However, there is also a public interest in allowing organisation and
suppliers the ability to retain a level of confidentiality around certain
information in relation to a contract and financial information. Given the
prejudice that this disclosure could cause to the supplier’s commercial
interests and the ongoing relationship between the two parties, it is
considered that the public interest falls in favour of applying the
exemption.

 

4. When does this subscription end?

July 2018.

 

5. When are the budgets released for University Library E-Resources?

1st August.

 

6. What month are the subscription packages for E-Resources signed up for?

 

E-resource subscriptions for content (ebooks, databases and ejournals) in
packages can begin in any month but most commonly January.

 

Internal Review Procedure

 

If you are dissatisfied with the handling of your request then you have a
right under Section 50 of the Act to request an internal review.  All such
requests must be sent to us within 40 days and must clearly state your
reference number and your reason for your request for an internal review. 
We will respond to your request for an internal review within 20 working
days of receipt.

 

Your request for an internal review should be sent to:-

 

Director of Legal Services,

Secretary’s Office,

University of Bristol,

Senate House,

Tyndall Avenue,

Bristol,

BS8 1TH

 

Or you can email your request to [University of Bristol request email],
quoting your FOI reference number at the head of this letter.

 

Information Commissioners Office

 

Should you remain dissatisfied with the final outcome of the internal
review then you may apply directly to the Information Commissioner (the
“ICO”) for an independent review.  The ICO is the Government’s Independent
Body responsible for overseeing the Freedom of Information Act 2000, the
Data Protection Act 1998 and The Environmental Information Regulations
2004.

 

Please note the ICO will only review cases that have exhausted the
University’s internal review procedure. All correspondence to the ICO must
quote the University’s reference number and your reasons for your appeal. 
The ICO’s contact details are as follows:-

 

The Information Commissioners Office,

Wycliffe House,

Water Lane,

Wilmslow,

Cheshire,

SK9 5AF.

 

More information can be found at the ICO’s website
at [1]http://www.ico.org.uk

 

Kind Regards

 

Freedom of Information Team

University of Bristol

References

Visible links
1. http://www.ico.org.uk/

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