IT Procedures

Jake McMahon made this Freedom of Information request to London Metropolitan University

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was refused by London Metropolitan University.

Dear London Metropolitan University,

Please provide a copy of any IT incident response plans created, relating to IT incidents/outages/faults experienced in the past 5 years.

In addition please provide a copy of any major IT incident mitigation plans and risk analysis reports.

Yours faithfully,

Jake McMahon

Freedom_of_Information, London Metropolitan University

Thank you. This automatic response confirms that your email has been
received.
We shall respond more fully shortly.
 
 

--
Tracy Brathwaite
Information Compliance Officer
University Secretary's Office
London Metropolitan University
166-220 Holloway Road
London N7 8DB
Switchboard: 020 7423 0000

London Metropolitan University is a limited company registered in England
and Wales with registered number 974438 and VAT registered number GB 447
2190 51. Our registered office is at 166-220 Holloway Road, London N7 8DB.
London Metropolitan University is an exempt charity under the Charities
Act 2011. Its registration number with HMRC is X6880.

Freedom_of_Information, London Metropolitan University

Dear Mr McMahon,
Thank you for your request dated 26 September 2017 under the Freedom of
Information Act 2000 (FOIA) for:
A copy of any IT incident response plans created, relating to IT
incidents/outages/faults experienced in the past 5 years.

In addition please provide a copy of any major IT incident mitigation
plans and risk analysis reports.
We received your request on 26 September 2017 and will respond in
accordance with FOIA by 24 October 2017.
If you have any queries, please contact Tracy Brathwaite (Information
Compliance Officer) at [1][email address] quoting case number
FOI/26/1059.
Kind regards,
Tracy Brathwaite
Information Compliance Officer
University Secretary's Office
London Metropolitan University
166-220 Holloway Road
London N7 8DB
Switchboard: 020 7423 0000
London Metropolitan University is a limited company registered in England
and Wales with registered number 974438 and VAT registered number GB 447
2190 51. Our registered office is at 166-220 Holloway Road, London N7 8DB.
London Metropolitan University is an exempt charity under the Charities
Act 2011. Its registration number with HMRC is X6880.

References

Visible links
1. mailto:[email address]

Freedom_of_Information, London Metropolitan University

Dear Mr McMahon,
 
I write further to your request for information dated 26 September 2017. 
This request has been handled by the University in accordance with its
duties and obligations under the Freedom of Information Act 2000
("FOIA"). 
 
You requested details of:
A copy of any IT incident response plans created, relating to IT
incidents/outages/faults experienced in the past 5 years.

In addition please provide a copy of any major IT incident mitigation
plans and risk analysis reports.
Your request is refused under s.43(2) FOIA as disclosure would likely
prejudice the commercial interests of the university. Disclosure of the
requested documentation will expose our IT infrastructure and any possible
IT security gaps.
 
If you are not satisfied with the handling of your request, you may
request an internal review.  Internal review requests should be submitted
within two months of the date of receipt of the response to your original
letter by writing to:
Peter Garrod
University Secretary
London Metropolitan University
166-220 Holloway Road
London
N7 8DB
 
Email: [1][email address]
 
If you remain dissatisfied with the handling of your request, you have a
right of appeal to the Information Commissioner at:
 
The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
 
Telephone:  0303 123 1113 or 01625 545745
Website:  [2]www.ico.gov.uk
 
There is no charge for making an appeal.
Kind regards,
Tracy Brathwaite
Information Compliance Officer
University Secretary's Office
London Metropolitan University
166-220 Holloway Road
London N7 8DB
Switchboard: 020 7423 0000
London Metropolitan University is a limited company registered in England
and Wales with registered number 974438 and VAT registered number GB 447
2190 51. Our registered office is at 166-220 Holloway Road, London N7 8DB.
London Metropolitan University is an exempt charity under the Charities
Act 2011. Its registration number with HMRC is X6880.

References

Visible links
1. mailto:[email address]
2. http://www.ico.gov.uk/