IT Print and PC Supplier

The request was successful.

Dear University of Gloucestershire,

We would be grateful if you could help in answering our request for information for the following questions; answering for A-F on questions 1-8.
a) Photocopiers/MFDs (Multi-Functional Devise)
b) Printers
c) Print room / reprographic
d) Desktops
e) Laptops
f) Displays
Q1. Please name all the IT resellers that you have contacts with and buy from.
Q2. What is the length of the contracts, more specifically their end date, with the named IT resellers in question 1.
Q3. What year and month is the next hardware refresh due?
Q4. Please name the number of devices deployed by the University/College?
Q5. In reply to question 4, which department/facility are those located?
Q6. Please name the brand and model of the devices mentioned and the spend for each product.
Q7. Details on how these were procured. i.e. By Framework
i. Procurement method
ii. If Framework, please state which one.
Q8. Do you normally purchase equipment as services or as a capital?
Q9. What is your annual print/copy volume and spend?
Q10. Who is the person(s) within your organization responsible for the MFD's, print hardware, and supplies contract(s)? Please provide their title and their contact details.
Q11. Who is responsible for purchasing end user devices such as laptops, desktops, displays and accessories? Please provide their title, and their contact details.

Yours faithfully,

Matthew Varns

Freedom of Information, University of Gloucestershire

Dear Matthew,

I am writing to acknowledge receipt of your request for information received on 08 March 2021.

In accordance with the Freedom of Information Act 2000 (FOIA), we anticipate responding to your request for information within 20 working days.

However, whilst the University will endeavour to deal with your information rights request at the earliest opportunity and within the statutory FOIA timescales, please be aware that your request may experience understandable delays during the COVID-19 pandemic, as University resources may be diverted away from usual compliance or information rights work in response to these unprecedented circumstances. Thank you for your patience and understanding.

If we are unable to respond within the timescale outlined in the FOIA, we will contact you to discuss an extension to time.

If you have any queries regarding this information, then please do not hesitate to contact me.

Yours sincerely

Ruth Neal
--
Ruth Neal
Information Governance Manager
^University of Gloucestershire
Governance and Secretariat Services
The Park, Cheltenham, GL50 2RH

Tel: 01242 714140
E-mail: [email address]
Web: www.glos.ac.uk

show quoted sections

Freedom of Information, University of Gloucestershire

Dear Matthew,

Freedom of Information Act 2000

Information Request

Thank you for your request for information from the University of
Gloucestershire received on 08 March 2021.

Your request is being handled under the Freedom of Information Act 2000
(FOIA).

Please find below the University’s response to your request.

We would be grateful if you could help in answering our request for
information for the following questions; answering for A-F on questions
1-8.

a) Photocopiers/MFDs (Multi-Functional Devise)

b) Printers

c) Print room / reprographic

d) Desktops

e) Laptops

f) Displays

Q1. Please name all the IT resellers that you have contacts with and buy
from.

I can confirm that the IT resellers that the University have contracts
with and buy from below:

a) Photocopiers/MFDs (Multi-Functional Devise)

RICOH.

b) Printers - RICOH

c) Print room / reprographic – N/A, we do not have a specific
print/reprographic room

d) Desktops – XMA, Academia

e) Laptops – XMA, Academia

f) Displays - XMA

Q2. What is the length of the contracts, more specifically their end date,
with the named IT resellers in question 1.

a) Photocopiers/MFDs (Multi-Functional Devise)

31 July 2022.

b) Printers

31 July 2022.

c) Print room / reprographic

Not applicable

d) Desktops

31 July 2021.

e) Laptops

31 July 2021.

f) Displays

31 July 2021.

Q3. What year and month is the next hardware refresh due?

a) Photocopiers/MFDs (Multi-Functional Devise) – The need for a refresh
will be considered at the end of the contract.

b) Printers - The need for a refresh will be considered at the end of the
contract.

c) Print room / reprographic – N/A

d) Desktops – The University currently has a rolling 6 year programme for
hardware replacement.

e) Laptops - The need for a refresh will be considered at the end of the
contract.

f) Displays - The need for a refresh will be considered at the end of the
contract.

Q4. Please name the number of devices deployed by the University/College?

a) Photocopiers/MFDs (Multi-Functional Devise) 132

b) Printers – 40 HP/RICOH models & 6 large format

c) Print room / reprographic – N/A

d) Desktops - 2664

e) Laptops - 850

f) Displays - 3121

Q5. In reply to question 4, which department/facility are those located

a) Photocopiers/MFDs (Multi-Functional Devise) – Library, Technology &
Information Dept.

b) Printers – Library, Technology & Information Dept.

c) Print room / reprographic – N/A

d) Desktops – Library, Technology & Information Dept.

e) Laptops – Library, Technology & Information Dept.

Q6. Please name the brand and model of the devices mentioned and the spend
for each product.

a) Photocopiers/MFDs (Multi-Functional Devise) - Ricoh – various models

b) Printers – various makes and models

c) Print room / reprographic – N/A

d) Desktops – XMA Viglen – various models, Apple

e) Laptops – Dynabook/Surface (various models)

f) Displays – Philips, iiyama

I can confirm that the University does hold this information. However, on
this occasion, after careful consideration the University is withholding
it under Section 43(2) of the FOIA due to its commercial sensitivity.

“Section 43(2) exempts information whose disclosure would, or would be
likely to, prejudice the commercial interest of any person (an individual,
a company, the public authority itself or any legal entity”

The University is a relatively small organisation in a highly competitive
commercial environment and needs to maintain any competitive advantage
that it may have gained through its supply chain strategy and engagement.
Therefore, the University considers the information commercially
sensitive.

Public Interest Test

The application of this exemption requires an examination of the public
interest in disclosure as opposed to that in non-disclosure. Whilst the
University recognises that there is a legitimate public interest in
knowing the amount and way in which public funds are spent in this
respect, both to further the transparency and accountability of public
authority spending activities. We would similarly acknowledge that there
is also a public interest in protecting the ability of institutions to
compete on a level playing field.

The University considers that it would not be in the public interest to
release this information and would be damaging to the University’s
commercial interests as it would be likely to discourage
companies/individuals from providing the University with commercially
sensitive information in the future or undertaking contracts with the
University.

To disclose the requested information would be likely to prejudice this
institution’s competitive and commercial position, and this would not be
in the public interest. On balance, therefore, we believe the public
interest lies in withholding the requested information.

Q7. Details on how these were procured. i.e. By Framework i. Procurement
method ii. If Framework, please state which one.

a) Photocopiers/MFDs (Multi-Functional Devise) – Open competitive tender

b) Printers – Open competitive tender

c) Print room / reprographic – N/A

d) Desktops - NDNA framework Lot 3

e) Laptops - NDNA Lot 3

f) Displays - NDNA Lot 3

Q8. Do you normally purchase equipment as services or as a capital?

a) Photocopiers/MFDs (Multi-Functional Devise) - Capital

b) Printers- Capital

c) Print room / reprographic – N/A

d) Desktops- Capital

e) Laptops- Capital

f) Displays- Capital

Q9. What is your annual print/copy volume and spend?

I can confirm that the University does hold this information. However, on
this occasion, after careful consideration the University is withholding
it under Section 43(2) of the FOIA due to its commercial sensitivity.

“Section 43(2) exempts information whose disclosure would, or would be
likely to, prejudice the commercial interest of any person (an individual,
a company, the public authority itself or any legal entity”

The University is a relatively small organisation in a highly competitive
commercial environment and needs to maintain any competitive advantage
that it may have gained through its supply chain strategy and engagement.
Therefore, the University considers the information commercially
sensitive.

Public Interest Test

The application of this exemption requires an examination of the public
interest in disclosure as opposed to that in non-disclosure. Whilst the
University recognises that there is a legitimate public interest in
knowing the amount and way in which public funds are spent in this
respect, both to further the transparency and accountability of public
authority spending activities. We would similarly acknowledge that there
is also a public interest in protecting the ability of institutions to
compete on a level playing field.

The University considers that it would not be in the public interest to
release this information and would be damaging to the University’s
commercial interests as it would be likely to discourage
companies/individuals from providing the University with commercially
sensitive information in the future or undertaking contracts with the
University.

To disclose the requested information would be likely to prejudice this
institution’s competitive and commercial position, and this would not be
in the public interest. On balance, therefore, we believe the public
interest lies in withholding the requested information.

Q10. Who is the person(s) within your organization responsible for the
MFD's, print hardware, and supplies contract(s)? Please provide their
title and their contact details.

Procurement & Contract Manager – [1][email address] – 01242 714178.

Director of Libraries, Technology and Information signs off all contracts.

Q11. Who is responsible for purchasing end user devices such as laptops,
desktops, displays and accessories? Please provide their title, and their
contact details.

Day to day procurement is managed within the IT technical teams.

a) Photocopiers/MFDs (Multi-Functional Devise)

b) Printers

c) Print room / reprographic

d) Desktops

e) Laptops

f) Displays

Rob Blagden - Director of Libraries, Technology and Information –
[2][email address]

If you are unhappy with the way your request for information has been
handled, you can request a review, no later than 40 working days from the
date of this response by contacting the University by email at:

[3][email address]

or by post to:

Registrar’s Directorate
University of Gloucestershire
Fullwood House
Park Campus
Cheltenham
Gloucestershire
GL50 2RH

If you remain dissatisfied with the handling of your request or complaint,
you have a right to appeal to the Information Commissioner at:

The Information Commissioner's Office,

Wycliffe House,

Water Lane,

Wilmslow,

Cheshire, SK9 5AF.

Telephone: 08456 30 60 60 or 01625 54 57 45

Website: www.ico.gov.uk

There is no charge for making an appeal.

If you have any questions regarding this information, then please do not
hesitate to contact me.

Yours sincerely,

R Neal

--

Ruth Neal

Information Governance Manager

^University of Gloucestershire

Governance and Secretariat Services

The Park, Cheltenham, GL50 2RH

Tel: 01242 714140

E-mail: [email address]

Web: [4]www.glos.ac.uk

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