Dear Sir/ Madam,
We would be grateful if you could help in answering our request for information for the following questions; answering for A-F on questions 1-8.
a) Photocopiers/MFDs (Multi-Functional Devise)
b) Printers
c) Print room / reprographic
d) Desktops
e) Laptops
f) Displays
Q1. Please name all the IT resellers that you have contacts with and buy from.
Q2. What is the length of the contracts, more specifically their end date, with the named IT resellers in question 1.
Q3. What year and month is the next hardware refresh due?
Q4. Please name the number of devices deployed by the University?
Q5. In reply to question 4, which department/facility are those located?
Q6. Please name the brand and model of the devices mentioned and the spend for each product.
Q7. Details on how these were procured. i.e. By Framework
i. Procurement method
ii. If Framework, please state which one.
Q8. Do you normally purchase equipment as services or as a capital?
Q9. What is your annual print/copy volume and spend?
Q10. Who is the person(s) within your organization responsible for the MFD's, print hardware, and supplies contract(s)? Please provide their title and their contact details.
Q11. Who is responsible for purchasing end user devices such as laptops, desktops, displays and accessories? Please provide their title, and their contact details.
Yours faithfully,
Cameron Burkett

foi-request, UH, University of Hertfordshire

Dear Cameron,

 

Thank you for your request for information under the Freedom of
Information Act, which I acknowledge.

 

I will endeavour to obtain a response for you by 25 February 2021 as
required by the Act.

 

Kind regards,

 

Aneeka

____________________________________________

Information Compliance Team

Legal & Compliance Services, Office of the Vice-Chancellor   

University of Hertfordshire LB 156, College Lane,

Hatfield, Hertfordshire, AL10 9AB

[1][University of Hertfordshire request email] 

show quoted sections

foi-request, UH, University of Hertfordshire

Ref: UHRFI002988

 

Dear Cameron,

 

Request for information under the Freedom of Information Act 2000

 

Following your request for information on 28 January 2021 regarding
computing devices and contracts, please see the table below for the
University’s response.

 

a) b) Printers c) Print room / d) Desktops e) Laptops f) Displays
Photocopiers/MFDs reprographic
(Multi-Functional
Devise)
Q1. Please name all  Ricoh UK Limited  Ricoh UK  In-House  XMA Ltd XMA Ltd XMA Ltd
the IT resellers Limited
that you have
contacts with and
buy from.
Q2. What is the  31/07/2022  31/07/2022 NA  31/07/2022  31/07/2022  31/07/2022
length of the
contracts, more
specifically their
end date, with the
named IT resellers
in question 1.
Q3. What year and  Not planned at Not planned Not planned at Student Staff Purchased
month is the next this moment at this this moment devices are devices are to replace
hardware refresh moment replaced on replaced broken
due? 5 or 6 year when they devices or
rolling are no if
cycle and longer additional
staff suitable for devices
devices are the tasks required
replaced needed.
when they
are no
longer
suitable
for the
tasks
needed.
Q4. Please name the  98  7  3  Approx. Approx. 2000  Approx.
number of devices 5000 8000
deployed by the
University?
Q5. In reply to Under Library & Library & Library & Across Across Across
question 4, which Computing Computing Computing entire entire entire
department/facility Services but Services Services/Document institution institution institution
are those located? deployed around Services
all sites
Q6. Please name the MPC 3504 / MPC  SP3600N ProC7100x Viglen Mainly Majority
brand and model of 5504 / / MP1515 / / ProC7100s desktops, Dynabook Illyama 24”
the devices MP161 various laptops,
mentioned and the Pro1100exp models small number
spend for each of Dell and
product. HP high end
devices
Q7. Details on how Crescent Crescent Crescent LUPC: LUPC: LUPC:
these were Purchasing Purchasing Purchasing Desktops Desktops and Desktops
procured. i.e. By Consortium Consortium Consortium and Notebooks and
Framework i. Notebooks (NDNA) lot 1 Notebooks
Procurement method (NDNA) lot (NDNA) lot
ii. If Framework, 1 1
please state which
one.
Q8. Do you normally Service / lease Service / Service / lease  Capital  Capital  Capital
purchase equipment lease
as services or as a
capital?
Q9. What is your £203k
annual print/copy
volume and spend? Total volume - 7,219,000 (BW-5723000 / COL-1,496,100)
Q10. Who is the David Ford, Chief Information Officer
person(s) within
your organization College Lane, Hatfield, AL10 9AB
responsible for the
MFD's, print
hardware, and
supplies
contract(s)? Please
provide their title
and their contact
details.
Q11. Who is David Ford, Chief Information Officer
responsible for
purchasing end user College Lane, Hatfield, AL10 9AB
devices such as
laptops, desktops,
displays and
accessories? Please
provide their
title, and their
contact details.

 

I trust that this sufficiently answers your information request. If you
have any queries about the above, please get back to me.

 

If you are not satisfied with the response to your Freedom of Information
Act 2000 enquiry, we encourage requesters to email
[1][University of Hertfordshire request email] in the first instance to see if your concerns
can be addressed informally. Following this, if you are still dissatisfied
with the response you received, you can request an internal review into
the handling of your request by emailing [2][email address]. Internal
reviews will be conducted in accordance with the University’s Freedom of
Information Policy. We will provide you with the outcome of the internal
review within 20 working days. In exceptional circumstances, this may be
increased to 40 working days but if this is the case, we will inform you
within the initial 20 working days. In accordance with the Freedom of
Information Code of Practice, requests for an internal review should be
made within 40 working days of receiving the response. The University will
not consider a request for an internal review made after 40 working days.

 

Should you wish to appeal about the way your request was handled,
including any internal review, you can contact the Information
Commissioner at [3]https://ico.org.uk/concerns or write to: FOI/EIR
Complaints Resolution, Information Commissioner's Office, Wycliffe House,
Water Lane, Wilmslow, Cheshire, SK9 5AF.

 

Information released in response to a Freedom of Information Act 2000
enquiry is protected by copyright in accordance with the Copyright, Design
and Patents Act 1988. Therefore, it may not be used by third parties for
any purpose not permitted by copyright law and the University of
Hertfordshire.

 

Kind regards,

 

Aneeka

____________________________________________

Information Compliance Team

Legal & Compliance Services, Office of the Vice-Chancellor   

University of Hertfordshire LB 156, College Lane,

Hatfield, Hertfordshire, AL10 9AB

[4][University of Hertfordshire request email] 

show quoted sections

foi-request, UH, University of Hertfordshire

Dear Cameron,

 

Our response below has been amended to correct the end date given for XMA
Ltd. Please accept our apologies.

 

Kind regards,

 

Aneeka

____________________________________________

Information Compliance Team

Legal & Compliance Services, Office of the Vice-Chancellor   

University of Hertfordshire LB 156, College Lane,

Hatfield, Hertfordshire, AL10 9AB

[1][University of Hertfordshire request email] 

show quoted sections

Information Compliance Team

Legal & Compliance Services, Office of the Vice-Chancellor   

University of Hertfordshire LB 156, College Lane,

Hatfield, Hertfordshire, AL10 9AB

[6][University of Hertfordshire request email] 

____________________________________________

 

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