IT Print and PC Supplier

Matthew Varns made this Freedom of Information request to Conwy County Borough Council

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Dear Conwy County Borough Council,

We would be grateful if you could help in answering our request for information for the following questions; answering for A-F on questions 1-8.
a) Photocopiers/MFDs (Multi-Functional Devise)
b) Printers
c) Print room / reprographic
d) Desktops
e) Laptops
f) Displays
Q1. Please name all the IT resellers that you have contacts with and buy from.
Q2. What is the length of the contracts, more specifically their end date, with the named IT resellers in question 1.
Q3. What year and month is the next hardware refresh due?
Q4. Please name the number of devices deployed by Council?
Q5. In reply to question 4, which department/facility are those located?
Q6. Please name the brand and model of the devices mentioned and the spend for each product.
Q7. Details on how these were procured. i.e. By Framework
i. Procurement method
ii. If Framework, please state which one.
Q8. Do you normally purchase equipment as services or as a capital?
Q9. What is your annual print/copy volume and spend?
Q10. Who is the person(s) within your organization responsible for the MFD's, print hardware, and supplies contract(s)? Please provide their title and their contact details.
Q11. Who is responsible for purchasing end user devices such as laptops, desktops, displays and accessories? Please provide their title, and their contact details.

Yours faithfully,

Matthew Varns

Uned Llyw-Gwyb / Info-Gov Unit, Conwy County Borough Council

Diolch am eich neges e-bost. Os ydych yn gofyn am fynediad at wybodaeth
dan delerau Deddf Rhyddid Gwybodaeth 2000 cewch ymateb o fewn ugain
niwrnod gwaith.

Thank you for your email. If you are requesting access to information
under the terms of the Freedom of Information Act 2000 you will receive a
response within twenty working days.

[1]Sefyllfa Bresennol Gwasanaethau'r Cyngor   |   [2]Council Services
Current Situation

[3][USEMAP]

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Uned Llyw-Gwyb / Info-Gov Unit, Conwy County Borough Council

Dear Sir,

Thank you for your enquiry.

In light of the unprecedented challenges posed by the coronavirus pandemic please be aware that we will continue to make every effort to comply with any relevant timescales that might apply to your enquiry, however the safety and security of the public remains the primary concern and it is with this in mind please be aware that some slippage might occur with regards to the timely provision of any response.

This will be kept to a minimum wherever possible and the Council will review its position in line with directions from Government and Public Health organisations as and when required.

Please ensure all email correspondence is sent to the [Conwy Council request email] email address.

Thanking you in advance for your understanding and patience.

Uned Llywodraethu Gwybodaeth/ Information Governance Unit Cyngor Bwrdeistref Sirol CONWY County Borough Council E-Bost / E-Mail: [Conwy Council request email]

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Uned Llyw-Gwyb / Info-Gov Unit, Conwy County Borough Council

Dear Sir,

Please find below information in response to your Freedom of Information request.

FOI 0566-20
We would be grateful if you could help in answering our request for information for the following questions; answering for A-F on questions 1-8.

a) Photocopiers/MFDs (Multi-Functional Devise)
b) Printers
c) Print room / reprographic
d) Desktops
e) Laptops
f) Displays

Q1. Please name all the IT resellers that you have contacts with and buy from.
a.Ricoh UK
b.Amazon, Centerprise
c.Ricoh UK
d.Centerprise
e.Centerprise
f.Amazon, Specialist Computer Centres (SCC)

Q2. What is the length of the contracts, more specifically their end date, with the named IT resellers in question 1.
a) Photocopiers/MFDs (Multi-Functional Devise) – 5 years, August 2022
b) Printers – No contracts with resellers
c) Print room / reprographic – 5 years, August 2022
d) Desktops – Centerprise tender, up for renewal by June 2021, North Wales group to issue tender in new year.
e) Laptops – Centerprise tender, up for renewal by June 2021, North Wales group to issue tender in new year.

Q3. What year and month is the next hardware refresh due?
For printers, desktops, laptops and displays – refreshed on a rolling basis depending on lifecyle of each individual device.

Q4. Please name the number of devices deployed by Council?
a.391
b.Included in A
c.Included in A
d.717
e.2555
f.3128

Q5. In reply to question 4, which department/facility are those located?
Across all departments in Conwy

Q6. Please name the brand and model of the devices mentioned and the spend for each product.
a.Ricoh C5504 - £154.95 pq, C3000 - £118 pq, MP307sp - £94.36 pq, MP402sp - £75.32 pq.
b.Most recent model purchased HP Officejet Pro 9910, with many different historical brands and models. Officejet Pro price is £150
c.Ricoh Pro C5210s - £1166.26 pq & Pro 8220 - £1574.35 pq
d.Lenovo M720Q - £412
e.Lenovo – different models used. Majority L15, L14 and L13. Approximately £620 each
f.Multiple historic brands, current standard Philips PH271B8QJEB Approximately £135 each.

Q7. Details on how these were procured. i.e. By Framework i. Procurement method ii. If Framework, please state which one.
For a) & c) – Tendered through the Welsh NPS Framework.
For d) e) f) – We completed a tender process through the Welsh NPS framework, this is now due to be carried out again based on the new Welsh ITPS2 framework.
For b) No contracts with resellers

Q8. Do you normally purchase equipment as services or as a capital?
Both.

Q9. What is your annual print/copy volume and spend? 5.5 Million Impressions / £40k pa

Q10. Who is the person(s) within your organization responsible for the MFD's, print hardware, and supplies contract(s)? Please provide their title and their contact details.
Richard Jones
Corporate Office Services Manager
[email address]

Q11. Who is responsible for purchasing end user devices such as laptops, desktops, displays and accessories? Please provide their title, and their contact details.
Adrian Hughes
Principal Infrastructure & Security Architect
[email address]

If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Internal review requests should be submitted within two months of the date of receipt of this response and should be sent to the address below.

Please ensure all email correspondence is sent to the [Conwy Council request email] email address.

If you are not content with the outcome of the internal review, or if you are unhappy with this response you may appeal to the Information Commissioner’s Office – Wales, 2nd Floor, Churchill House, Churchill Way, Cardiff, CF10 2HH.

Uned Llywodraethu Gwybodaeth/ Information Governance Unit
Cyngor Bwrdeistref Sirol CONWY County Borough Council
E-Bost / E-Mail: [Conwy Council request email]

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