IT Patch Management Strategy

The request was successful.

Dear Glasgow Caledonian University,

IT security is a concern to all of us, in particular in an Educational establishment. I would like to know;

a) What patch management solution, if any, is in place?
b) What was the cost of purchasing and installing this solution?
c) What is the cost of annual maintenance or subscription fee for
this service?
d) When is this service due for renewal?
e) Who is responsible for your Patch Management strategy?

Yours faithfully,

David Blades

Freedom of Information Enquiries,

Dear Mr Blades

Glasgow Caledonian University has received your request for information (below). The University is currently processing this and will get back to you as soon as possible.

Yours sincerely

Freedom of Information Enquiries

-----Original Message-----
From: David Blades [mailto:[FOI #66677 email]]
Sent: 28 March 2011 14:26
To: Freedom of Information Enquiries
Subject: Freedom of Information request - IT Patch Management Strategy

Dear Glasgow Caledonian University,

IT security is a concern to all of us, in particular in an
Educational establishment. I would like to know;

a) What patch management solution, if any, is in place?
b) What was the cost of purchasing and installing this solution?
c) What is the cost of annual maintenance or subscription fee
for
this service?
d) When is this service due for renewal?
e) Who is responsible for your Patch Management strategy?

Yours faithfully,

David Blades

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Glasgow Caledonian University is a registered Scottish charity, number SC021474

Winner: Times Higher Education’s Widening Participation Initiative of the Year 2009 and Herald Society’s Education Initiative of the Year 2009.
http://www.gcu.ac.uk/newsevents/news/byc...

Winner: Times Higher Education’s Outstanding Support for Early Career Researchers of the Year 2010, GCU as a lead with Universities Scotland partners.
http://www.gcu.ac.uk/newsevents/news/byc...

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Dear Freedom of Information Enquiries,

Thank you for your response. I await the requested information, at your earliest convenience.

Yours sincerely,

David Blades

Dear Freedom of Information Enquiries,

By law, you are required to have have responded to my FOI request promptly and by 27 April 2011. I await the requested information, at your earliest convenience.
Yours sincerely,

David Blades

Freedom of Information Enquiries,

2 Attachments

Dear Mr Blades

The University responded on the 15th April 2011. I have attached the email for your convenience.

Yours sincerely

Freedom of Information Enquiries

-----Original Message-----
From: David Blades [mailto:[FOI #66677 email]]
Sent: 12 May 2011 16:59
To: Freedom of Information Enquiries
Subject: RE: Freedom of Information request - IT Patch Management Strategy

Dear Freedom of Information Enquiries,

By law, you are required to have have responded to my FOI request
promptly and by 27 April 2011. I await the requested information,
at your earliest convenience.
Yours sincerely,

David Blades

-----Original Message-----

Dear Mr Blades

Glasgow Caledonian University has received your request for
information (below). The University is currently processing this
and will get back to you as soon as possible.

Yours sincerely

Freedom of Information Enquiries

-------------------------------------------------------------------
Disclaimer: This message and any reply that you make will be
published on the internet. Our privacy and copyright policies:
http://www.whatdotheyknow.com/help/offic...

Please use this email address for all replies to this request:
[FOI #66677 email]

If you find WhatDoTheyKnow useful as an FOI officer, please ask
your web manager to suggest us on your organisation's FOI page.
-------------------------------------------------------------------

Email has been scanned for viruses by Altman Technologies' email management service - www.altman.co.uk/emailsystems

Glasgow Caledonian University is a registered Scottish charity, number SC021474

Winner: Times Higher Education’s Widening Participation Initiative of the Year 2009 and Herald Society’s Education Initiative of the Year 2009.
http://www.gcu.ac.uk/newsevents/news/byc...

Winner: Times Higher Education’s Outstanding Support for Early Career Researchers of the Year 2010, GCU as a lead with Universities Scotland partners.
http://www.gcu.ac.uk/newsevents/news/byc...

hide quoted sections