Dear Aberdeen College,

IT security is a concern to all of us, in particular in an Educational establishment. I would like to know;

a) What patch management solution, if any, is in place?
b) What was the cost of purchasing and installing this solution?
c) What is the cost of annual maintenance or subscription fee for
this service?
d) When is this service due for renewal?
e) Who is responsible for your Patch Management strategy?

Yours faithfully,

David Blades

MAY PAULINE,

Dear Mr Blades,

Thank you for your request for information below in relation to patch
management at Aberdeen College.

The information you requested is as follows:

a) What patch management solution, if any, is in place?

Microsoft Windows Server Update Services (WSUS).

b) What was the cost of purchasing and installing this solution?

The costs are included as part of a Microsoft Campus Agreement. There is
no separate purchase cost. Installation is included as part of the
College’s commercial IT outsourced contract.

c) What is the cost of annual maintenance or subscription fee for this
service?

There is an annual charge of £31.44 through the Microsoft Campus
Agreement.

d) When is this service due for renewal?

The Microsoft Campus Agreement is due for renewal on 31^st August 2011.

e) Who is responsible for your Patch Management strategy?

The College’s IT Monitoring and Innovation Manager and the IT outsourced
contract provider.

I trust that this answers your query, however should you require any
further information please do not hesitate to contact me.

Regards

Pauline May

Planning Manager

Aberdeen College

show quoted sections

Dear Ms. May,

Thank you for your response and cooperation in this matter.

Yours sincerely,

David Blades

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org