Dear Falkirk Council,

I would like to know if you have an IT Patch Management strategy in place both for the corporate environment and for schools in the area. Specifically;

a) What patch management solution, if any, is in place?
b) What was the cost of purchasing and installing this solution?
c) What is the cost of annual maintenance or subscription fee for this service?
d) When is this service due for renewal?

Yours faithfully,

Martin McKenna

Robb, Heather, Falkirk Council

Dear Mr McKenna

Thank you for your recent FOI request.

I will be dealing with this request and can be contacted either at this
e-mail address or by telephone on 01324 501584.

We have 20 working days to deal with your request from the date that we
received it, but hope to provide you with the information you are looking
for at an earlier date where possible.

Heather Robb

Project Leader

ICT Infrastructure

Falkirk Council

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Robb, Heather, Falkirk Council

2 Attachments

Dear Mr McKenna

FREEDOM OF INFORMATION (SCOTLAND) ACT 2002

Thank you for your information request regarding IT Patch Management.

I am pleased to attach the information requested. Please note that I have
appended in blue the responses from Falkirk Council.

If you have any queries regarding the attached information, please do not
hesitate to contact me.

Information provided in response to any request is, unless otherwise
indicated, copyright Falkirk Council 2005. Any further use of the
information must comply with the terms of the Copyright, Designs and
Patents Act 1988 and the Copyright and Rights in Databases Regulations
1997. In particular, any commercial use or re-use of the information
provided requires the prior written consent of the Council. Request for
such consent should be addressed to the Director of Corporate &
Neighbourhood Services, Municipal Buildings, Falkirk. Some or all of the
information may be subject to third party copyright, in which case the
permission of the third party copyright holder may be required. No claim
is made in respect of third party copyright.

Please refer to the enclosed leaflet which explains your right to complain
about the handling of your case and/or the decision made.

Yours sincerely

Heather Robb

Project Leader

ICT Infrastructure

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