Dear 3C Shared Services,

Please detail how the following services are managed within the organisation, who is responsible for them - with the best contact details for those individuals, or who provides these services if they are outsourced. In addition please include any information on other bodies within the NHS that the organisation provides services into.

IT/ICT - Including: Infrastructure, Network, Service Desk, Help desk, Desktop Support, Application Support, Database Administrator.

Yours faithfully,

Jordan Domin

Freedom Of Information Group,

 

Jordan Domin

[1][FOI #373058 email]

28/11/2016

Dear Jordan Domin

Re: Freedom of Information Act Request No 5379

Thank you for your request for information under the Freedom of
Information Act. We have received your request and it has been passed to
the appropriate Officer for investigation.

As required by the Freedom of Information Act we will be responding to you
within the next 20 working days. However, there may be some instances
where it will not be possible to deal with such an application within 20
working days. If this is the case we will contact you to give an estimate
of the date by which we expect to reach a decision.

 

Should you have any further enquiries about the progress of your request
for information, please contact the Freedom of Information Officer quoting
“FOI Request No 5379” at one of the following addresses:

E-mail: [2][email address]
Letter: 
FOI Requests,
Pathfinder House,
St Mary’s Street,
Huntingdon.
PE29 3TN
Fax: 01480 388317

 

Yours sincerely

FOI Support Team
Huntingdonshire District Council

 

 

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Freedom Of Information Group,

Jordan Domin

 

[FOI #373058 email]

 

07 December 2016

 

Dear Jordan Domin,

 

Re: Freedom of Information Act – FOI Request No 5379.

I am writing in respect of your recent enquiry for information held by the
Authority under the provisions of the Freedom of Information Act. We have
dealt with your request under the Freedom of Information Act.

 

Your request for information has now been considered and the information
requested is enclosed.

 

You requested details of how the following services are managed within the
organisation, who is responsible for them - with the best contact details
for those individuals, or who provides these services if they are
outsourced. In addition please include any information on other bodies
within the NHS that the organisation provides services into.

IT/ICT - Including: Infrastructure, Network, Service Desk, Help desk,
Desktop Support, Application Support, Database Administrator

 

3C Shared ICT Service manages Application Support for Huntingdonshire
District Council, South Cambridgeshire District Council and Cambridge City
Council.

Contact details are: Andrew Howes, Application Support Manager, email:
[1][email address] 3C Shared ICT Service manages the
network and infrastructure for Huntingdonshire District Council and South
Cambridgeshire District Council. Contact details are: Alex Young, Network
Infrastructure Manager, email: [2][email address]. 3C
Shared ICT Service manages Help desk/ desk top support for Huntingdonshire
District Council, South Cambridgeshire District Council and Cambridge City
Council. Contact details: Service Desk
Manager [3][email address]. Northgate support some
applications at Cambridge City Council.  Contact details: The Interim Head
of ICT [4][email address].

Please note Huntingdonshire District Council, South Cambridgeshire
District Council and Cambridge City Council are not (NHS) health services.

 

If you have any queries or concerns, or if you have a complaint about the
handling of your enquiry then please contact Freedom of Information
Officer in the first instance quoting “FOI Request No. 5379” at one of the
following addresses:

 

E-mail: [5][email address]

Letter:  FOI Requests
Pathfinder House
St Mary’s Street
Huntingdon
PE29 3TN

Fax:     01480 388317

 

You also have a subsequent right of appeal to the Information Commissioner
at:

 

Letter:  Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow 
Cheshire
SK9 5AF

Telephone:   01625 545 700

 

Web:    [6]https://ico.org.uk/

 

Please note that this does not allow you to re-use or copy this
information, if you wish to re-use or copy the information then you must
apply for a licence via this email address [email address].

 

Yours sincerely

 

FOI Support Officer

Huntingdonshire District Council

 

Disclaimer

The information contained in this communication from the sender is
confidential. It is intended solely for use by the recipient and others
authorized to receive it. If you are not the recipient, you are hereby
notified that any disclosure, copying, distribution or taking action in
relation of the contents of this information is strictly prohibited and
may be unlawful.

This email has been scanned for viruses and malware, and may have been
automatically archived

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. mailto:[email address]
4. mailto:[email address]
5. mailto:[email address]
6. https://ico.org.uk/

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