IT Infrastructure

Sarah made this Freedom of Information request to St George's University of London

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Response to this request is long overdue. By law, under all circumstances, St George's University of London should have responded by now (details). You can complain by requesting an internal review.

Dear St George’s University of London,
 
Please could you provide the following information?

General
· Number of Sites
· Number of Employees
· Number of IT Staff
· Annual IT Budget
Desktop
· Number of Desktops?
· Do you use VDI?
· If so what platform do you use?
· Desktop Refresh date?
· Date support contract ends?
· VDI refresh date (if relevant)?

 Datacentre
· Number of Windows Servers?
· Number of UNIX/Linux Servers?
· Server platform?
· Virtualisation platform?
· What operating system do you use?
· Virtualisation refresh dates?
· Percentage Virtualised?
· Server Refresh Date?
· Value of contract?
· Location of datacentre(s)

· Volume of Data in TBs
· Storage Vendor?
· Storage Virtualisation?
· Storage Refresh Date?
· Date Storage support contract ends?
· Value of contract?
 
· Tape vendor?
· Disk backup?
· What backup software do you use?
· Backup refresh date
· Date backup support contract ends
· Value of support contract
· Disaster Recovery contract renewal date?
 
· Network vendor?
· Network speed?
· Storage network?
· Network refresh date
· Value of contract
· Do you use WAN optimisation?
· If so what product do you use?
· Network virtualisation?
  
Applications
· Database vendors?
· Email provider?
· CRM Provider?
· ERP Platform?
· Database Archival?
· Email Archival?
· File Archival?

Cloud
· Are you using or are interested in AWS/Google or Azure for cloud services?
· Do you use any Cloud File Storage? If so, what?
· What automation tools do you use?
· Do you outsource?
· Outsource contract renewal date?
 
In addition please could you provide a copy of your IT Strategy for 2017 and an Organisation chart depicting the IT department with contact names?

Yours faithfully,

Sue