We don't know whether the most recent response to this request contains information or not – if you are Daniel Shaw please sign in and let everyone know.

IT Infrastructure

Daniel Shaw made this Freedom of Information request to Wirral Metropolitan Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

We're waiting for Daniel Shaw to read a recent response and update the status.

Dear Wirral Metropolitan Borough Council,

Under the freedom of information act 2000. I write to obtain the following information about the organisations information technology infrastructure equipment:

1. What is your annual IT Budget for 2017, 2018 & 2019?
2. Storage:
a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is utilised?
c. What were the installation dates of the above storage vendor(s)? (Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?
3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)? (Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?
4. Network & Security:
a. What network vendor(s) and models do you currently use?
b. What are the quantities of the Edge, Core and MP used in your network?
c. What network architecture is currently used?
d. What security solutions are being utilised?
e. What were the installation dates of the above network vendor(s)? (Month/Year)
f. When is your planned (or estimated) Network refresh date? (Month/Year)?
g. What is your estimated budget for the Network refresh?
h. When did you install your current Wi-Fi environment?
5. End User Devices:
a. How many desktops/laptops are deployed by the Council?
b. How many mobile devices [Phones & tablets etc] are deployed by the council?
c. What were the installation dates of the above desktop/laptops?
d. When is your planned (or estimated) desktop/laptop refresh date? (Month/Year)
6. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e. Does your current recovery solution meet your stakeholder’s expectations?
f. Do you already backup into the cloud?
g. Do you have a documented disaster recovery & business continuity plan in place?
7. Number of Physical servers?
8. Number of virtualised servers? & Which Virtualisation platform do you use?
9. Do you have a cloud strategy if so what is it?
10. Do you use Azure or Amazon Web Services?
11. Do you use or are you planning to use MS O365?
12. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.
13. Do you have a Software Asset Management Policy? If so what is it?
14. Who is responsible for your Software Asset Management?
15. How much did you pay in the last financial year for software licenses?
16. If applicable, how many people are using Office 365?
17. Who are your top three software vendors by revenue?
18. What are the contractual renewal dates for those three vendors?
19. Have you been audited by those three vendors? If so the date of the audit.
20. Do you currently measure software usage versus the number of licenses purchased?
21. Do you use a software asset management and/or software inventory tool? If so which one(s)?
22. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?
23. Do you have contract for IT asset disposal?
24. When is the contract due for renewal?
25. Who is responsible for your IT Asset disposal?
26. What is the total number of IT staff employed by the organization: Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable.
27. Who is Head of IT? – Please provide contact details
28. Who is Head of Procurement? – Please provide contact details
29. Do you have a managed/shared service with any other councils?
30. Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex).

Yours faithfully,

Daniel Shaw

InfoMgr, FinDMT, Wirral Metropolitan Borough Council

1 Attachment

Dear Mr Shaw

 

Thank you for your recent Freedom of Information request regarding IT
infrastructure at Wirral Council.  Please see the table below in response
to your enquiry.

 

 

REQUEST RESPONSE
1.       What is your 2017 = £7,249,300
annual IT Budget for 2017,
2018 & 2019? 2018 = £7,762,800

2019 = £7,762,800
2.       Storage:
a.       What storage Section 31* – Prevention of Crime – could be used to breach the Council’s ICT security
vendor(s) and models do you
currently use?
b.      What is the 210TB Capacity
capacity of the storage
data in TB & How much of 170TB Utilised
this is utilised?
c.       What were the October 2014
installation dates of the
above storage vendor(s)?
(Month/Year)
d.      When is your October 2019
planned (or estimated)
storage refresh date?
(Month/Year)?
e.      Do you have any No
extended warranties, if so,
with which supplier?  
f.        What is your Section 43(2)** – Commercially Sensitive
estimated budget for the
storage refresh?
3.       Server/Compute:
a.       What server Section 31 – Prevention of Crime – could be used to breach the Council’s ICT security
vendor(s) and models do you
currently use?
b.      What were the 2008 to 2018
installation dates of the
above server vendor(s)?
(Month/Year)
c.       When is your 2019
planned (or estimated)
server refresh date?
(Month/Year)
d.      What is your Section 43(2) – Commercially Sensitive
estimated budget for the
server refresh?
e.      Do you have any Yes, via HP
extended warranties, if so,
with which supplier?
f.        Which operating Section 31 – Prevention of Crime – could be used to breach the Council’s ICT security
systems are used?

 
4.       Network &
Security:
a.       What network Section 31 – Prevention of Crime - could be used to breach Council’s ICT security
vendor(s) and models do you
currently use?
b.      What are the 8
quantities of the Edge,
Core and MP used in your
network?
c.       What network Section 31 – Prevention of Crime – could be used to breach the Council’s ICT security
architecture is currently
used?

 
d.      What security Section 31 – Prevention of Crime – could be used to breach the Council’s ICT security
solutions are being
utilised?
e.      What were the June 2011 to March 2018
installation dates of the
above network vendor(s)?
(Month/Year)
f.        When is your Estimated January 2022
planned (or estimated)
Network refresh date?
(Month/Year)?
g. What is your estimated Section 43(2) – Commercially Sensitive
budget for the Network
refresh?
h. When did you install Varies between 2012 and present
your current Wi-Fi
environment?  
5.       End User Devices:
a.       How many Desktops – 1613 approx.
desktops/laptops are
deployed by the Council? Laptops – 1645 approx.
b.      How many mobile 2,041
devices [Phones & tablets
etc] are deployed by the
council?
c.       What were the Varies
installation dates of the
above desktop/laptops?
d.      When is your Ongoing
planned (or estimated)
desktop/laptop refresh
date? (Month/Year)
6.       Backup, DR and BC:
a.       What device/system Section 31 – Prevention of Crime – could be used to breach the Council’s ICT security
do you use for your daily
backups (e.g tape or disk)
b.      What backup Section 31 – Prevention of Crime – could be used to breach the Council’s ICT security
software do you use?
c.       How much data do 124TB
you backup, in TB?
d.      Do you use a third No
party to provide a Business
Continuity service (e.g.
office workplace recovery
or infrastructure
ship-to-site solutions)?
e.      Does your current Not recorded
recovery solution meet your
stakeholder’s expectations?
f.        Do you already Section 31 – Prevention of Crime – could be used to breach the Council’s ICT security
backup into the cloud?
 
g.       Do you have a Yes
documented disaster
recovery & business
continuity plan in place?
7.       Number of Physical Section 31 – Prevention of Crime – could be used to breach the Council’s ICT security
servers?
8.       Number of 457
virtualised servers? &
Which Virtualisation VMware & Solaris VM
platform do you use?
9.       Do you have a No
cloud strategy if so what
is it?
10.   Do you use Azure or Yes
Amazon Web Services?
11.   Do you use or are you Yes
planning to use MS O365?
12.   Please also name all This information can be found on the internet site at:
of the IT re-sellers that [1]http://www.wirral.gov.uk/about-council/b...
you work with and buy from,
as well as the frameworks
utilised.

 
13.   Do you have a No
Software Asset Management
Policy? If so what is it?
14.   Who is responsible Head of ICT - Strategy and Delivery
for your Software Asset
Management?
15.   How much did you pay S12*** - This question will take more than 18.5 hours to answer
in the last financial year
for software licenses?
16.   If applicable, how 3500
many people are using
Office 365?
17.   Who are your top Not recorded
three software vendors by
revenue?
18.   What are the Not recorded
contractual renewal dates
for those three vendors?
19.   Have you been audited Not recorded
by those three vendors? If
so the date of the audit.
20.   Do you currently Yes
measure software usage
versus the number of
licenses purchased?
21.   Do you use a software Yes
asset management and/or
software inventory tool? If Phoenix Licence Dashboard
so which one(s)?
SCCM Software Configuration Manager Console
22.   Are you actively Yes
moving any
applications/infrastructure Head of ICT - Strategy and Delivery
into a cloud environment?
If so who is responsible
for this?
23.   Do you have contract Yes
for IT asset disposal?
24.   When is the contract 1 December 2018
due for renewal?
25.   Who is responsible Head of ICT - Strategy and Delivery
for your IT Asset disposal?
26.   What is the total Section 31 – Prevention of Crime – could be used to breach the Council’s ICT security
number of IT staff employed
by the organization: Please
list and provide contact
details for the IT senior
management team including
CIO, IT Director and
Infrastructure Architects
if applicable.
27.   Who is Head of IT? – Jeff Ashworth
Please provide contact
details [2][email address]
28.   Who is Head of Ray Williams
Procurement? – Please
provide contact details [3][email address]
29.   Do you have a Yes
managed/shared service with
any other councils?
30.   Do you normally Yes
purchase equipment and
services as a capital
investment (Cap-Ex) or
ongoing operational charges
(Opex).

 

 

You will note from the above table that we have declined to provide some
information in reliance upon a number of exemptions within the Freedom of
Information Act 2000.  Further information in this regard is set out
below.

 

Section 31 FOIA

This provision states that information is exempt information if its
disclosure would, or would be likely to, prejudice the prevention or
detection of crime. It is the Council’s belief that this information could
potentially be used to breach the Council’s ICT security.

 

Section 31 is subject to the public interest test. The public interest
argument for disclosure is that it allows a greater degree of scrutiny
over how public money is spent, while contributing to transparency over
how decisions have been reached. It is important that public authorities
allow their decisions, purchases and working practices to be scrutinised
by the public to ensure that funds are managed appropriately, and also
that the public is assured that the Council takes information security
seriously.

 

Factors in favour of withholding this information centre upon the
prevention or detection of crime. In this case, detailing and providing
the information you have requested could potentially be used to breach the
Council’s ICT security and leave systems vulnerable. The Council considers
that the public interest factors for withholding the requested information
outweighs those in favour of disclosure. This information is thereby
exempt by virtue of Section 31 of the Act.

 

Section 43 (2) FOIA

It is the Council’s belief that the information you have requested is
commercially sensitive and having given consideration to the fact that the
information requested could be used/passed on to gain an unfair advantage
for future tender exercises, this part of your request is refused under
the exemption contained in section 43 (2) of The Freedom of Information
Act 2000.

 

The Council considers that the disclosure of the information would be
likely to prejudice the commercial interests both of the public authority
and its suppliers; its disclose may also affect the Council’s ability to
do business in future. The Council considers the public interest in
maintaining the exemption under s43 in this case outweigh the public
interest in disclosure.

 

Section 12 FOIA

Section 12 states that public authorities are not required to comply with
a request for information if it is estimated that to do so would exceed
the appropriate limit, currently set at 18.5 hours. The Council relies on
section 12 (1) to refuse this part of your request.

 

 

You have the right under Section 17 of the Freedom of Information Act 2000
to ask for an internal review of the refusal of the information requested.
Please direct any request for an internal review to
[4][Wirral Borough Council request email] and your request will be allocated to
an independent officer for review. If you were dissatisfied with the
result of your internal review, you then have the right to complain to the
Information Commissioner who can be contacted at
[5]https://ico.org.uk/global/contact-us/

 

Yours sincerely

 

 

Lynette Paterson

Principal Information Management Officer

Business Management

 

Treasury Building

Argyle Street
Birkenhead
Wirral
CH41 1AH

 

[6]Tel: 0151 691 8201

[7][Wirral Borough Council request email]

 

 

[8]LGC Awards15_Winner_MIP

 

 

This information supplied to you is copyrighted and continues to be
protected by the Copyright, Designs and Patents Act 1988.   You are free
to use it for your own purposes, including any non commercial research you
are doing and for the purposes of news reporting. Any other reuse, for
example commercial publication, would require our specific permission, may
involve licensing and the application of a charge

 

 

 

 

 

 

 

 

This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error please notify the system manager.

References

Visible links
1. http://www.wirral.gov.uk/about-council/b...
2. mailto:[email address]
3. mailto:[email address]
4. mailto:[Wirral Borough Council request email]
5. https://ico.org.uk/global/contact-us/
6. file:///tmp/tel:0151
7. mailto:[Wirral Borough Council request email]

We don't know whether the most recent response to this request contains information or not – if you are Daniel Shaw please sign in and let everyone know.